General Manager - Bourbon Street Casino Buffet
Bourbon Street Casino - Reno, NV

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Position Summary:
The General Manager is primarily responsible for the day to day operations of the Buffet restaurant, as well as the Front of House. This position ensures product and service quality, consistency, and team member development on all levels. Additionally, this position is responsible for meeting all company and State Health Department rules and regulations.

Essential Functions:
§ Ensure all buffet and FOH operational quality aspects are met.
§ Assist in develop of preliminary menu and revisions as directed.
§ Develop service standards and implement standards in the buffet and FOH.
§ Assist in the development of cost-related parameters for buffet and FOH.
§ Maintain expenses to meet budgeted or forecasted goals, and recommend changes for improvement when necessary.
§ Schedule all buffet and FOH staff members while meeting designated payroll costs.
§ Comply with all Nevada Department of Health Codes, internal controls, and other government rules and regulations.
§ Track and evaluate all critical areas of food and beverage service.
§ Hire and develop all levels of staff for the buffet and FOH service teams.
§ Evaluate team members and develop strategies to improve service standards.
§ Track inventory, including rotation, par levels, perform physical inventory, and discontinue relevant items.
§ Coordinate new inventory items with Food and Beverage Director and Purchasing Manager.
§ Monitor and maintain all outlet sanitation, storage, and rotation of inventory.

Qualifications and Requirements:
A strong, stable work history with five to ten years of management experience in a high volume casual dining or family style restaurant. Excellent customer service skills. Ability to lead and mentor a team. Must have interpersonal skills to deal effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Must be able to effectively communicate in English, in both written and oral forms. Compensation and benefits packages for managers include:
  • Bonuses Paid Monthly
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Continual Training and Development during Career