Provides excellent customer service by greeting customers in a friendly manner, smiling, establishing eye contact, expressing a desire to help and using a friendly tone of voice, while accurately performing teller duties, including cashing checks, receiving deposits and processing other transactions as authorized and within policy. Prepares and maintains accurate records and balances all daily transactions. Promotes banking services and directs customers to appropriate employees or departments for specialized services. Embraces, promotes, and is accountable for delivering Fulton's superior customer service program.
A minimum of six (6) months previous cash handling experience is required.
Preferred Education High School diploma or GED preferred.
Required Qualifications Excellent customer service and communication skills required. The ability to read, write, and perform basic mathmatical calculations (add, subtract, multiply and divide). Ability to analyze, compile, compute, copy, compare, speak and take instruction. Ability to handle confidential information. Ability to develop an understanding of and communicate information related to bank retail products and services. Ability to organize and handle multiple tasks. Ability to exercise good judgment and resourcefully solve routine problems. Ability to recognize referral opportunities to appropriate bank personnel. Must possess entry-level computer skills.
Fulton Financial Corporation - 23 months ago