Patient Service Representative
Aspen Dental - Paducah, KY

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Our Patient Service Representatives play a vital role within the Aspen team. PSR's are the first point of contact for patients at their local office, and also have key responsibilities in the coordination of many day-to-day administrative office activities. Reporting to the Office Manager, this position provides general office support with a variety of clerical activities and related tasks.

Responsibilities:
  • Greet and check in patients in a friendly manner.
  • Collect co-payments and verify insurance coverage.
  • Schedule and confirm patient appointments.
  • Prepare new patient charts neatly and accurately.
  • Various office duties as assigned by Office Manager.
  • Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
  • Collect and post payments and record receipts.
  • Balance nightly deposits and complete credit card processing.
Minimum Education and Experience:
  • High School Diploma or equivalent.
  • Candidates will have a minimum of two years experience in a healthcare office or fast-paced, highly interactive customer service environment - experience in the dental or medical industry with scheduling and verifying insurances preferred.
  • Self-motivated with the ability to exceed patient expectations.
  • Excellent organizational skills to effectively handle multiple tasks.
  • Flexibility to support change, with varying schedules as necessary.
  • Possess excellent interpersonal communication skills.
  • Resume must demonstrate stable employment

Aspen Dental - 16 months ago - save job - block
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