Animal Care Manager
Washington Humane Society - Washington, DC

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Veterinary Technician
Washington Humane Society (WHS) seeks an energetic,
positive team oriented player to join the medical staff at the National Capital Area Spay and Neuter Center as well as our two shelter locations. Main responsibilities include assisting in the performance of surgical preparation, anesthetic induction, monitoring, recovery, examination , and medication of shelter and public animals. Responsible for administering vaccinations and other appropriate injections as needed.

The successful candidate must have:
  • Strong veterinary, surgical, and critical care skills, including surgical prep, maintenance of the surgical patient, patient recovery and critical care (including CPCR), familiarity with infectious disease transmission and prevention, basic laboratory skills.
  • High school graduate or equivalent.
  • Demonstrated ability to work effectively in a team environment. A track record of successful relationships with colleagues, subordinates and customers.
  • Ability to lift up to 50 lbs unassisted regularly.
  • Must be able to have some schedule flexibility.
  • Strong motivation to make a difference in the lives of animals with a commitment to rescue/help any animal in need.
  • Strong attention to detail and excellent record keeping skills are a must.
  • Excellent communication skills ( written and verbal ), computer literate, knowledge of resolving conflicts with domestic and wild animals.
  • Demonstrated interpersonal relationship skills.
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Customer Care Specialist – Georgia Avenue Adoption Center
Seeking an enthusiastic, efficient, and detail-oriented customer service professional who demonstrates a passion for animal welfare and proficiency in animal handling. The Georgia Avenue Customer Care Specialist is responsible for providing outstanding customer service as an ambassador to the public while performing administrative, program-related, and some animal care duties. This person works as a team player with WHS staff across all locations to help ensure organizational success and must be able to communicate with a wide variety of constituencies including customers, Board of Directors, the staff, a volunteer workforce, current and potential donors, representatives of other animal protection organizations, and private and public agencies. This full-time position is based in the Northwest region of Washington, District of Columbia. WHS offers a competitive salary and excellent benefits package.

Responsibilities
  • Answer telephones, handle customer inquiries, and greet all Adoption Center visitors;
  • Assist customers with all elements of Adoption Center services, including adoptions;
    Provide patrons with information to promote pet retention;
  • Inform patrons of the responsibility of companion animal ownership;
  • Record and dispatch Human Law Enforcement priorities as needed;
  • Administer animal vaccinations and assist with veterinary technician duties as needed;
  • Create and keep animal records up to date using shelter software (PetPoint);
  • Maintain an organized paper filing system;
  • Perform daily care and cleaning routine for small animal section of Adoption Center;
  • Maintain sufficient inventory levels and place office supply and animal feed/litter orders;
  • Schedule surgical and/or external veterinary appointments for Adoption Center animals;
  • Train staff on front desk operations and customer service;
  • Oversee all customer service and educational materials, ensuring they are kept current;
  • Maintain order, cleanliness and efficiency of front desk and other common areas.
Qualifications
  • Bachelor's degree or 3+ years related experience;
  • Administrative experience in a customer service oriented field;
  • Excellent interpersonal and communication skills;
  • Proven ability to manage multiple priorities in a fast-paced environment;
  • Superb organizational skills;
  • Proficiency in Microsoft® Office suite and other software necessary to oversee customer service and educational materials;
  • Experience handling domestic and/or wild animals preferred;
  • Sincere concern for the well-being of all animals and desire to make an impact within the DC community;
  • Ability to find creative solutions to challenges;
  • Demonstrated team-oriented approach to work with an ability to bring out the best in peers;
  • Ability to lift up to 30 pounds unassisted regularly;
  • Ability to speak Spanish preferred but not required;
  • Passion for the Washington Humane Society mission.
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Foster Care Program Intern WHS’s Foster Care Program is seeking energetic interns. WHS has a robust foster care program and 200-250 animals are in foster homes at any given time. Our foster program allows us to ready animals for adoption such as: moms with nursing kittens or puppies, orphaned bottle babies, animals too young to be adopted, animals recovering from surgery or who are sick, animals who need behavior training or socialization, or animals too shy or timid in the shelter environment. Interning with the Foster Care Program is very rewarding and will provide insight to all of the operations of an animal shelter, from medical, to behavior, to adoptions.

Foster Care Interns attend a volunteer orientation and foster parent orientation and then work a regularly scheduled shift that includes:
  • Assisting in maintaining a database of over 300 foster parents.
  • Assisting in placing animals into foster care, scheduling veterinary checks and vaccine appointments, contacting new foster care applicants, and fielding general foster care inquiries.
  • Providing leadership and support of the foster care program in the absence of the Foster Care Coordinator as needed.
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WHS Internship Program

WHS has been the leading voice for animals in the District of Columbia since 1870. WHS is committed to remaining a model for all humane communities across the nation. WHS's Internship Program provides a wide range of opportunities for students to gain insight into the work of WHS. Every year a limited number of places for internships are available.

Departments that Internships are available are as follows:
  • Volunteer Programs
  • Animal Care
  • Shelter Medical Department (New York Avenue)
  • Adoptions
  • Field Services
  • Special Events
  • Fashion 4 Paws
  • Spay/Neuter
  • Behavior and Learning
  • Development (graphic designer experience needed)
  • Marketing and Communications
  • Human Resources

To take part in the program, we look for the following minimum eligibility criteria:

• Applicants must be US citizens and should have a strong academic record (3.0 GPA or better).
• Applicants must be enrolled in a degree program in a college or university, second university degree or higher, at the time of application and during the internship.
• A minimum of 18 years of age
• Approval from the department’s internship adviser and completed Internship Application Package should be turned in before starting the internship.

Washington Humane Society - 11 months ago - save job - block
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