Patient Care Coordinator
UCLA Health System - Los Angeles, CA

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Under the supervision of an Orthopaedic Surgery faculty member(s), provide administrative and academic support. Clinical practice duties include pre-registering and scheduling new and established patient appointments, confirming scheduled appointments, preparing patient charts, attending and assisting during clinic sessions in the Orthopaedic Surgery Center in Santa Monica; verifying patients' insurance, obtaining authorizations and processing billing forms; coordinating and scheduling surgery dates including prioritizing and scheduling pre-operative tests and radiology procedures; composing and/or transcribing medical notes and correspondence; screening and responding to patient phone calls, providing patients with financial information including fee schedules; maintaining surgeons' calendar. Academic support duties include coordination of research and educational programs; transcribing and editing manuscripts, abstracts, lectures, etc., for teaching and publication; assisting in preparation of teaching slides using PowerPoint software; assisting with bibliographic research; collecting and inputting patient demographics.
Job Qualifications The following are required: Skill in independently composing correspondence; organizing workflow to meet deadlines; establishing and maintaining complex filing systems; editing correspondence and manuscripts for correct grammar, spelling and punctuation; speaking clearly using appropriate vocabulary and grammar and reading medical and scientific data. A working knowledge of medical/orthopaedic surgery terminology and a detailed knowledge of Medical Center Computing System appointment/registration procedures are also required. The incumbent must have the ability to operate transcribing equipment to transcribe medical reports, manuscripts and correspondence with speed and accuracy. The incumbent must also be able to set priorities, to interact diplomatically on the telephone and in person and to maintain cooperative working relationships with patients, staff, faculty, residents, and ancillary personnel as well as an ability to work independently and complete assignments with minimal direction and supervision. A working knowledge of Microsoft Office and various software programs including PowerPoint is required.

In an effort to promote and maintain a healthy environment for our patients, visitors, and employees, UCLA Health System is a smoke-free site. Smoking is prohibited within the boundaries of all UCLA Health System owned, occupied, leased, and associated buildings and facilities.

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