Posting Job Title Coord, Tech Ops Requisition # 142877BR Posting Location Brooklyn, NY, US Area of Interest Administrative/Clerical
Position Type Full Time Posting Job Description
Time Warner Cable New York City Region currently seeks a Commercial Technical Operations Coordinator for our Business Class/ Technical Operations department located at Paidge Ave, Brooklyn. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Help, assist and prepare daily reports to meet managerial needs.
Prepare departmental meetings and assists management with special projects as assigned.
Compile analytics and metrics manpower reports, overtime analysis reports and monthly management reports.
Quality Control of the contractor submissions for invoice approval and reconciliation.
Coordinate effectively with other departments as needed and document activities.
Properly use billing (CSG/Rumba), trouble-ticketing (IssueTrak), and related customer-management systems (Sales force.com).
Maintain documents and records for departmental systems and submit the necessary change management paperwork and forms.
Prepare purchase orders and maintain field equipment inventory.
Education and Experience:
Bachelor's degree (B.A.) preferred in Computer Science, Accounting, Finance or related field.
Proficiency in Microsoft Excel, Access, PowerPoint, Word, and Project preferred.
Experience in Telecommunications or Cable/Phone industries, preferred.
Ability to work with multiple projects, meet deadlines, and ability to prioritize work.
Organized, detail-oriented, work under pressure and able to handle and take initiative to resolve critical issues, required.
Able to communicate effectively and confidently with other departments (written and oral).
Ability to work overtime and flexible schedule as needed (including nights and/or weekends) FCC Unit_TWC 8341 Controlling Establishment ID 00463 - Brooklyn Paidge Ave
Time Warner Cable (TWC) makes coaxial quiver. The company is the #2 US cable company, after Comcast, with operations in 28 states. Its core...