Part Time - Transfer Agent
Gurstel Chargo - Minnesota

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Accountability Matters.

It's not a slogan. It's a philosophy.

Live it.

Join our team!

Position: Transfer Agent

Gurstel Chargo P. A. (GC) is looking to hire part time Transfer Agents in our Golden Valley, MN office. The successful candidate will be a team-player, have a high level of attention to detail, excellent communication skills, strong computer skills (Microsoft Office) and the ability to multi-task.

Job Description:
  • The Transfer Agents primary function will be to manually dial phone numbers during prime work hours consisting of two shifts. Collects and disseminates new or updated consumer information.
  • Hot transfers of consumers to recovery agents.
  • Handles incoming calls from automated dial system, verifies identity of individual and routes call accordingly.
  • Understands and works comfortably with all duties, processes and policies in the Retail Department.
  • Demonstrates a high level of confidentiality and integrity when handling customer questions and personal information including, but not limited to: financial, personal medical/and or health-history information.
  • Provides ongoing, compassionate and proactive customer support to all consumers.
  • Experience in call center environment a plus.
  • An excellent phone communication disposition required.
  • This position pays $12-$14/hour.
  • Work hours consist of two shifts 8am-2pm and 2pm-8pm Monday-Thursday. Potentially one Saturday per month from 8am-12pm.

If you have a pleasant phone demeanor,

strong customer service philosophy,

and a dedication to your work,

we want to hear from you today!

Requirements:
Qualifications:
  • Database and other intermediate to advanced computer skills required.
  • Developed and demonstrable communication and customer service skills essential.
  • Organizational, verbal and written communication skills a must.
  • A dependable work ethic and commitment to providing quality service is an absolute.
  • Quick learner. Attention to detail and the ability to multi-task required.
  • HS Degree or equivalent required.

Gurstel Chargo - 12 months ago - save job - block
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