Customer Service Specialist II
Office Depot - Ponce, PR

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The Customer Sales Specialist II (CSS) is responsible for providing an exceptional in-store customer service experience through proactively engaging with and working to make the customer satisfied in every interaction.

Utilizing Office Depot's proven sales principles, the CSS must interact with every customer in their assigned zone, and adjacent zones, as needed, to drive incremental sales opportunities and ensure every customer's shopping needs are met.

The CSS II demonstrates thorough knowledge of one or more departments in the store, including Technology, CPD, and Furniture

Additionally, the CSS II will be responsible for assisting with merchandise-related activities such as planogram, merchandise, and price changes as directed by the Sales leader.

High School diploma or equivalent education and 1 year experience

Other Information:
  • Must possess ability to work with computers to process information/merchandise through POS register system.
  • Must be able to read, count and write to accurately complete documentation, utilize training tools and serve customers at check-out.
  • Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers. Must possess an interest in continually developing personal selling skills and product knowledge.
  • Must like to interact with people and be driven by sales goals.
  • Ability to work a flexible work schedule as business dictates
Pay, Benefits and Work Schedule:
Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

Equal Employment Opportunity:
Office Depot is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran’s status, disability, sexual orientation or any other characteristic protected by law.