Retail Wireless Supervisor - Baton Rouge, LA
Flextronics - Baton Rouge, LA

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Job Description:Retail Wireless Service Supervisors will:
  • Provide a high level of technical customer service
support at a Device Support Center.
  • Meet minimal sales goal for non-commissioned
up-selling of accessories and enhanced features.
  • Establish strong rapport and trust with customers.
  • Program, troubleshoot and test cell phones and
accessories.
  • Instruct customers on proper use of cell phones and
equipment.
  • Accurately document customer interactions in
multiple platforms.
  • Perform opening and closing duties within the Device
Support Center.
  • Provide direction, training and support to other
associates, as needed.

Job Requirements:
  • One year of customer service and/or retail
experience, 6 months in a supervisory role.
  • Proven record of consistently providing positive
customer experiences.
  • An interest in selling and a desire to learn sales
techniques in a non-commissioned environment.
  • Comfortable navigating in Windows operating systems.
  • Possess excellent verbal and written communication
skills.
  • Strong attention to detail.
  • Professional, neat appearance.
  • Ability to work retail hours, which may include
rotating schedules nights, weekends, holidays and
some overtime.
  • High School Diploma or equivalent.
  • Ability to pass a complete background verification
including but not limited to: Education, Employment
and Criminal.
Retail Technical Services, a Flextronics Company, is an
Equal Opportunity Employer. We do not discriminate on
the basis of race, religion, color, sex, age, national
origin or disability.

Compensation Package to include:
  • Pay range $13+ per hour; eligible to receive
quarterly bonus.
  • Medical, Dental, Vision
  • Vacation, Sick & Holiday Pay
  • 401K

Flextronics - 2 years ago - save job
About this company
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Headquartered in Singapore (Singapore Reg. No. 199002645H), Flextronics is a leading Electronics Manufacturing Services (EMS) provider...