Development and execution of strategies to optimize revenue growth through successful revenue management yield processes and procedures, achieved through market analysis, forecasting, performance evaluation, and strategic development and management of pricing, inventory controls, and distribution of rooms and catering products.
Ensure the defined JQH Revenue Management business practices and processes are properly executed and delivering positive performance results through:
Execute core pricing, distribution, & inventory management strategies relative to Transient, Group, and Catering revenue streams; implements transient/group inventory restrictions & pricing strategies to maximize RevPAR
Execute daily and weekly Sell Strategy meetings with documented minutes and follow up action items
Manage “Brand” Central Reservation, Forecasting, and Revenue Management systems to maintain consistency with property level inventory strategies, and JQH pricing philosophy.
Develop and publish Period forecasts, annual budgets, marketing plans, and Revenue SMART Plans.
Manage distributions channels, including both GDS and E-Commerce
Utilization of available revenue tracking, analysis, decision making support tools
Ensure that accurate files are maintained to provide transient, group and catering history statistics for each hotel
Communicate with hotel departments as needed to ensure effective and efficient management of group inventory.
Work with assigned General Manager to determine assignment by hotel staff to input group rooming lists, handling of group reservation calls, as well as other assigned Group Rooms Coordinator logistical tasks.
Consistent review of Group Inventory Commitment reports, including GRC and Backlog Reports. Identify group booking trends and need periods for five-year window; work with Director of Sales to develop sales strategies
Coordinate and implement updates for SSG rates and Transient Protected strategies by review of room accommodation, rate plans for proper creation and usage
Identify marketing opportunities; work with Dir. of Marketing developing programs focused on distressed periods.
Review Group Sales Reports for Lost Business and Quick Regrets reports with the Director of Sales. Use the reports to determine unconstrained group demand and development of future group pricing.
Other duties as assigned.
- Be able to understand, interpret and provide direction to the RDRM, GM, and DOS regarding market conditions, trends, and the performance of the defined competitive set by analyzing STAR data.
- Demonstrated ability in software use, including Microsoft Excel and Word.
- Bachelors Degree in Business, Accounting, Marketing, or related field.
In compliance with Federal and State equal employment opportunity laws, John Q Hammons Hotels is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or status as a protected veteran.
- Minimum 5 years hotel experience with focus on revenue management, sales & marketing and operations. Previous multiple property experience a plus; OR, equivalent combination of education and experience.