Information Technology Intern
RHPL - Rochester, MI

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Position: Information Technology Intern
Supervisor: Director of Information Technology
Dates: Deadline for applications: March 1, 2013
Starting date: ASAP
Salary Range: $11.85 - $14.66 per hour
Schedule: 8-10 hours per week, including evening and weekend hours

Typical Duties:
  • Installs and maintains upgrades for computer software, hardware, and other peripheral equipment at the Library and on the Bookmobile.
  • Responds to user problems with software, hardware, and peripherals troubleshoots and corrects problems
  • Assists with maintenance of servers, including tape backups, Windows updates, and anti-virus software
  • Assists with maintenance of network equipment
  • Works with staff from all library departments
  • Develops documentation
  • Performs related duties as required
Required Qualifications and Abilities:
  • High school diploma or equivalent required; Currently enrolled in a college program studying Information Technology is highly preferred
  • Experience with Windows XP and Windows 7, Windows Server 2003 and Windows Server 2008, Microsoft Office suite
  • Experience working with a local area network
  • Ability to analyze, troubleshoot, and correct computer problems
  • Excellent organization skills as well as written and oral communications skills
  • Ability to prioritize tasks, work independently, and assume responsibility
  • Ability to establish and maintain effective working relationships with other staff members, supervisors and the public
  • Ability and skill to adapt to changing procedures and situations
  • Dependable and flexible work habits
  • Ability to clearly explain technical terms and concepts in plain English
  • Physically able to lift and move computers and peripherals, occasionally up to 50 pounds
  • Ability to stoop, bend, and reach

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