Coordinate and support security measures to safeguard information against accidental or unauthorized damage, modification or disclosure.
Install, monitor, maintain and repair system hardware, software, and peripheral equipment, following design or installation specifications.
Maintain operation of system hardware through monitoring functionality, preventative maintenance, identifying and reporting or resolving performance issues.
Perform daily administrative tasks including pass down reports, billing, user access coding, filing, etc.
Provide support to internal and external customers
Respond to and resolve critical systems issues (e.g., system or hardware down); respond and follow up on urgent customer requests.
Respond to internal and external customer calls related to orders, claims, damages, billing issues, etc.
Troubleshoot all system and user issues (hardware and software); report issues and status to manager, leader, or customer throughout the troubleshooting process.
Associate's Degree in an information systems related field (e.g., computer science, management information systems) OR 6 months experience as a Walmart Logistics associate and 6 months experience using and maintaining computer applications (e.g., networking, troubleshooting, email, spreadsheets, word processing) OR 1 year experience in an information systems related field (e.g., computer science, management information systems)
Additional Preferred Qualifications
6 months experience working with Walmart Logistics applications (e.g. Global Logistics Systems (GLS), Trailer Manifest System (TMS), Global Distribution Systems (GDS), IBM CICS (Host)
Both 1 year work experience maintaining and troubleshooting computer systems (e.g., networks, computer hardware and software) and 1 year experience with MS-office software (Outlook, Excel, Word) to communicate with customers and associates, track information and maintain records
Wal-Mart Stores, Inc., branded as Walmart since 2008 and Wal-Mart before then, is an American public multinational corporation that runs...