Structure Networks is looking for someone to join our clients Systems Support team as a Systems Administrator . This role is under the Helpdesk Support group and is responsible for providing end user support to users working on a variety of computing platforms including Windows, Mac and Linux based systems.
Location: Culver City, CA
Duration: 6 months +
? Build and deploy hardware and software systems as necessary
? Remote administration using Apple Remote Desktop or Windows Remote Desktop
? Imaging of Mac and Windows based desktop and laptop systems
? Setup and configure new users
? Provide users with keyboards, mice, monitors and workstations
? Responsible for workstation and user moves within the facility
? Answer helpdesk phone and provide phone support
? Printer (and multi-function device) administration, setup and installation
? Provide customer service and technical assistance to all users of the systems developed above
? Mac OSX Administration (ftp, printer setup, software installation, user account creation, etc)
? Windows Administration (ftp, printer setup, software installation, user account creation, etc)
? Familiarity with Microsoft business products and Adobe Creative Suite products.
? On-call 24x7 technical support
? Strong interpersonal and communication skills; capable of explaining simple procedures in writing or verbally; good phone skills.
? Able to follow instructions well.
? Motivated to advance in the profession.
EDUCATIONAL, REQUIRED SKILLS, CERTIFICATIONS, COMPETENCIES
? Two years of college or equivalent post-high school education or experience.
? 2-4 years of Windows and Mac related experience.
? Linux/Unix experience a plus (Fedora 13)
? Ability to configure workstation/server network interfaces.
? Light scripting ability in a Unix Shell, Windows Powershell or Perl/Python.
? Previous experience in customer support, computer operations, system administration, or another related area.