Structure Networks is looking for someone to join our clients Systems Support team as a Systems Administrator . This role is under the Helpdesk Support group and is responsible for providing end user support to users working on a variety of computing platforms including Windows, Mac and Linux based systems.
Location: Culver City, CA
Duration: 6 months +
? Build and deploy hardware and software systems as necessary
? Remote administration using Apple Remote Desktop or Windows Remote Desktop
? Imaging of Mac and Windows based desktop and laptop systems
? Setup and configure new users
? Provide users with keyboards, mice, monitors and workstations
? Responsible for workstation and user moves within the facility
? Answer helpdesk phone and provide phone support
? Printer (and multi-function device) administration, setup and installation
? Provide customer service and technical assistance to all users of the systems developed above
? Mac OSX Administration (ftp, printer setup, software installation, user account creation, etc)
? Windows Administration (ftp, printer setup, software installation, user account creation, etc)
? Familiarity with Microsoft business products and Adobe Creative Suite products.
? On-call 24x7 technical support
? Strong interpersonal and communication skills; capable of explaining simple procedures in writing or verbally; good phone skills.
? Able to follow instructions well.
? Motivated to advance in the profession.
EDUCATIONAL, REQUIRED SKILLS, CERTIFICATIONS, COMPETENCIES
? Two years of college or equivalent post-high school education or experience.
? 2-4 years of Windows and Mac related experience.
? Linux/Unix experience a plus (Fedora 13)
? Ability to configure workstation/server network interfaces.
? Light scripting ability in a Unix Shell, Windows Powershell or Perl/Python.
? Previous experience in customer support, computer operations, system administration, or another related area.
Structure Networks is one of the fastest growing IT Staffing companies in America. Our specialty is technology, but service is our business....