Oakland, CA

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SELECTION CRITERIA – Recruitment will occur in the order below:
  • Current DGS employees are encouraged to apply.
  • SROA/Surplus eligible candidates will be considered prior to other recruitment methods.
  • Transfers, reinstatements, re-employment, limited term may be considered. Consideration may be given to applicants who are on the DGS certification list or on another department’s certification list. Transfer of certification list eligibility must meet the criteria (exam must be the same) in order to transfer their eligibility from the other department’s certification list to DGS’ certification list. The candidate must be in a reachable rank (1-3) on the certification in Alameda County (Oakland) in order to be eligible for appointment.
  • Applications will be evaluated based on eligibility and desirable qualifications and interviews may be scheduled.
Under the supervision of the Office Building Manager and/or the Regional Manager, the incumbent is responsible for supervision of staff for the completion of all building custodial services, including safety, property and employee development in the Oakland Cal Trans District 4 Building.

The Bay Region, Oakland Cal Trans District 4 Management Unit is located at 111 Grand Avenue, Oakland, CA 94612. The Oakland Cal Trans District 4 Building (Cal Trans) high-rise building is comprised of a single building consisting of approximately 684,613 gross square feet. The Cal Trans Building houses the Transportation Management Center, Travel Information Center and Emergency Response Center which operates 24-hours per day; as well as other Cal Trans offices: Public Affairs and various construction offices, i.e., Maintenance Services and Toll Bridge Engineering.

The incumbent will supervise by directing the workload of custodial staff in order to clean and maintain buildings by following published guidelines including the State Administrative Manual, Department of General Services, Building and Property Management (BPM) manuals, Real Estate Service Division (RESD) and BPM strategic plans, and the Excellence in Public Buildings Initiative and published industry standards (i.e., BOMA). Assignment may require temporary shift change or building location change.

The incumbent applies sustainable (environmentally safe) work practices in the operation and maintenance of all building systems and equipment.
In order to ensure a clean building in accordance with BOMA standards and the BPM Cleaning Manual by using MS Office, ABMS, PAL and Maximo:
  • Schedules daytime custodial shifts and enters daily attendance records and injury reports.
  • Summarizes daily building activities and staff attendance and completed assignments on the Supervisor’s Daily Report.
  • Inspects assigned work areas for maintenance related work items and enters the information to generate work tickets.
  • Organizes and maintains records, files and technical listings of equipment.
In order to supervise custodial staff in accordance with Department of Personnel Administration and State Personnel Board laws and rules, Bargaining Unit Agreements guidelines, DGS policies and guidelines and Worker’s Compensation and Cal-OSHA guidelines:
  • Evaluates performance and provides training using BPM appraisal forms.
  • Prepares written performance evaluations using probationary reports and Individual Development Plans under established timelines.
  • Provides injured employee with the Employee’s Claim For Worker’s Compensation Benefits (SCIF 3301)
and completes the SCIF Occupational Injury Report (SCIF 3067).
  • Follows departmental Return to Work and Bargaining Unit Agreement guidelines for the purpose of returning employees to full duty.
  • Takes corrective action to improve performance following the Department’s Constructive Intervention process.
Administrative and Supervisory Responsibilities:
Employee Leave Accounting
In order to maintain an accurate reporting to the State Controller’s Office (SCO) for issuance of correct payroll warrants of subordinate staff’s time or accurate reporting to the Office of Fiscal Services (OFS) for the billing of services for clients through the use of the Project Accounting & Leave (PAL) system in accordance with DGS policies and guidelines, MOU provision and State Personnel Board or Department of Personnel Administration laws and rules, and effectively manages and directs subordinate staff in accordance with established Equal Employment Opportunity and personnel policies, rules and regulations:
  • Grants or denies subordinate staff request for time off or requests to work overtime.
  • Ensures subordinate staff has sufficient leave credits available for the requested leave.
  • Oversees supervisors who enter subordinate’s time in PAL system, i.e., time charged to projects, leave usage, approved leave without pay (dock or NDI), Absence without Leave (AWOL), etc.
  • Approves PAL entries for subordinate staff on dock or AWOL on or before the designated SCO’s semi-monthly or monthly payroll cut-off date in order to ensure issuance of a SCO warrant for pay day.
  • Approves or disapproves PAL entries for subordinate staff within three (3) working days after the completion of the pay period. This is to ensure the correct issuance of a SCO warrant that is returned to SCO for late dock, issuance of correct overtime pay due to an employee and proper billing to clients for services rendered.
Employee Performance
In order to effectively manage, coach, and direct subordinate staff in accordance with DGS constructive intervention process, Office of Legal Services direction, and established personnel, equal employment opportunity, and MOU provisions, policies, rules, and regulations:
  • Identifies performance expectations utilizing probationary reports and/or Individual Development plans and convey expectations to the employee via written and verbal communication/direction.
  • Monitors performance through various production documents, supervisor’s daily reports, personal observations, and by following-up with employee to ensure that performance expectations are being met.
  • Provide feedback to employees on performance noting exceptional performance as well as areas of improvement through regular discussions.
  • Sustain employee performance using the departmental constructive intervention and progressive discipline principles and processes.
  • Prepares daily, weekly and monthly management unit reports to Regional Manager using established BPM forms and report formats.
  • Encourages staff participation in departmental training for upward mobility purposes.
Staffing Level Responsibilities
In order to avoid the loss of coded budgeted positions and to maintain adequate staffing levels for the maintenance, engineering, grounds or custodial operations in accordance with Section 14699 through 14973 of the Government Code, the Excellence in Public Building Initiative, and Building Office Management Association (BOMA) industry standards:
  • Follows the BPM’s Request for Personnel Action (RPA) process for recruitment of vacant or new positions.
  • Reviews the duty statement and organizational chart provided by the Business Operations Policy & Planning (BOPP) Personnel Liaison (PL) for accuracy on the specific position being recruited.
  • Posts the Employment Opportunity Bulletin (aka JOB) and the Local Post & Bid (P&B) form, if applicable, at the work sites of your employees.
  • Conducts hiring interviews after verifying eligibility with the Office of Human Resources’ (OHR) staff.
  • Advises all appropriate personnel of candidate selection/proposed hire securing departmental approvals, ensuring pre-hiring requirements (documents) are completed and cleared by OHR, and proposed start date has been communicated to OHR through telephone or email communication.
In order to maintain supply, products, tools and equipment inventories following Procurement, SAM, BPM, DGS guidelines and industry standards:
  • Determines supply, product, tool and equipment needs according to system specifications.
  • Gathers prices and makes comparisons using catalogs, the Internet, and vendor and supplier prices and estimates.
  • Recommends appropriate purchases according to comparisons.
  • Completes and submits requisition and obtains manager/supervisor approval as dictated by purchasing guidelines.
  • Assigns staff or personally performs weekly inventory by doing a physical and visual shelf count.
  • Records inventory count in Microsoft Office and/or Maximo database.
Maintains a safe and healthful environment for the benefit of all employees and the public, under direction of
the Office Building Manager and/or the Regional Manager and BPM Environmental Safety and Health Unit (ESHOP), in compliance with laws and regulations, the Occupational Safety and Health Administration (OSHA), Safety Training (AB 2189), Injury and Illness Prevention (IIPP and SB 298), Workers’ Compensation (Title 8
and SB 198), by promoting the health and safety programs as follows:
  • Attends training in the handling of hazardous materials and use of environmental safeguards.
  • Participates in updating IIPP plans and records by completing reports and coordinating with the designated Branch coordinator.
  • Participates in and/or leads team in executing the plans for Emergency Response, Disaster Recovery and Business Resumption, and Hazardous Materials and Waste Manifest.
Responds to service requests or emergencies as submitted by tenants or other BPM staff by following BPM guidelines and reports to supervisor when appropriate to ensure delivery of quality service.

Acts as backup in the absence of the Building Manager, as directed by BPM managers or supervisors, at any regional facility, in order to assure continuous and efficient custodial operations. Support duties include communicating with building staff in person or via cellular telephone, 2-way radio, or other electronic devices, and taking appropriate action in response to service needs. May attend with, lead, or instruct other BPM team members in on-going safety training conducted locally.

Performs custodial work by assisting with cleaning and custodial tasks as required in order to ensure a clean building environment in accordance with BOMA and BPM standards and guidelines.

Knowledge of: Methods, materials, chemicals, disinfectants, and equipment used in cleaning offices and public buildings; sanitation and safety measures used in the operating, cleaning, and care of equipment and work areas; use of purchase orders for janitorial supplies and equipment; and a manager's/supervisor's responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment that is free of discrimination and harassment.

Ability to: Plan, organize, and direct the work of others; give on-the-job instruction in janitorial practices; keep inventories and make requisitions; analyze situations accurately and adopt an effective course of action; and effectively promote equal opportunity in employment and maintain a work environment that is free of discrimination and harassment.

  • The incumbent will be required to possess and maintain a valid California Driver’s License, Class C to drive self, staff, supplies and/or equipment from one job site to another while driving a State vehicle in order to perform the duties of the Custodian Supervisor II.
  • The incumbent will be required to take and must pass the Department of Justice background and/or fingerprinting checks in order to work in the Oakland Cal Trans District 4 Building and any other restricted security access floors/buildings located in the Bay Region.
  • Education equivalent to completion of the eighth grade.
  • Ability to organize time efficiently and set effective priorities.
  • Ability to display good interaction skills.
  • Work in low-rise (6 floors and lower) to high-rise (7 floors and higher) office-building environment.
  • Wear unaltered BPM supplied uniform according to current policy.
  • Stand for extended periods of time or walk extended distances.
  • Climb stairs and ladders.
  • Reach or stretch by extending hand(s) or arm(s) in any direction.
  • Bend, stoop and kneel.
  • Lift up to 50 pounds.
  • Move about and work in confined spaces.
  • Requires ability to see and hear within normal parameters.
  • Requires willingness to work in any regional location.
  • May require ability to work overtime.
  • Typical work activities involved frequent and prolonged periods of standing, walking extended distances. Bending, stooping, kneeling or squatting while performing duties.
  • Repetitively grip, grasp, and manipulate hand movement while using tools or power equipment applicable to job being performed.
  • Climb stairs or ladders, use power and noise producing tools or equipment; drive motorized equipment or vehicles applicable to job being performed.
  • Reach or stretch by extending hand(s) or arm(s) in any direction.
  • Considerable physical activity that requires heavy physical work; heavy lifting, pushing or pulling required of objects up to 50 pounds.
  • Drive to other outlaying buildings in order to inspect the work performance of staff.
  • Wear safety equipment during the performance of duties, i.e., ear plugs when using noise equipment; dust masks when working in dusty environment, eye goggles when using equipment, latex gloves when cleaning restrooms, cloth gloves when dusting, vacuuming or trashing, rubber boots or raingear and back support.
  • Visual inspection of the routes cleaned by staff or inspection of proper operation of machinery/equipment or sound of proper operating machinery/equipment.
  • Read, write and understand English in order to follow and enforce safety procedures.
  • Understand written and verbal communication in English.
  • Read, write and understand English in order to follow instructions on manufacture’s label for use of and/or mixture of products.
  • Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions or decimals.
  • Apply common sense in personal safety and safety of equipment.