Family Support and Admissions Specialist Manager
CentroNía - Takoma Park, MD

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Provide social services and assistance to improve the social and psychological functioning of children and their families and to maximize the family well-being and the academic functioning of children. This function will be carried out in keeping with the Goals and Mission of the Agency.

  • Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.
  • Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
  • Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes, to prevent more serious problems from developing.
  • Serve as liaisons between students, homes, schools, family services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty.
  • Maintain case history records and prepare reports.
  • Collect supplementary information needed to assist client, such as employment records, medical records or school reports.
  • Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.
  • Conduct social/community research.
  • Serve on policymaking committees, assist in community development, and assist client groups by lobbying for solutions to problems.
  • Recommend temporary foster care and advise foster or adoptive parents.
  • Coordinate group counseling sessions that provide support in such areas as grief, stress, or chemical dependency.
  • Evaluate personal characteristics and home conditions of foster home or adoption applicants.
  • Determine clients' eligibility for financial assistance.
  • Administer welfare programs.
  • Work in child and adolescent residential institutions.
  • Assist families in updating their Emergency Contact Forms
  • Assist families in completing their Family Partnership Agreement
  • Conduct Family Assessments
  • Coordinate Parent Trainings and Activities
  • Complete Family Satisfaction surveys twice a year
  • Coordinate volunteer services for families and community


Intake Process
  • Coordinate the day-to-day implementation of pre-intake, intake, and relevant assessment activities, including but not limited to pre-admission screenings, , intake assessments and transfer procedures;, intake reports, transfer requests.
  • Supervise the implementation and maintenance of a reporting system which includes attendance, the follow-up on absences, and the replacement of children.
  • Supervise the collection and input data of new enrollments, re-enrollments, terminations, and transfers of children.
  • Coordinate enrollment for children receiving multiple funding and work with other staff to address related compliance issues.
  • Provides necessary follow up to ensure client’s enrollment has been approved.
  • Issues notices and revised fee agreements, compiles data, and enters information for sliding scale reduction updates.
  • Runs reports and initiates corrective action as necessary to insure accuracy and completeness of administrative information.
  • Completes and/or inputs billing/clinical transaction information.
  • Maintains current knowledge regarding third-party and first-party payment procedures and regulations as well as preferred provider agreements.
  • Facilitate the movement of children through the admission/intake processes; this includes but is not limited to managing wait-lists, maintaining a schedule of openings and working with managers across programs to match clients with appropriate programs.

  • Train staff and inform parents in regards to federal and state guidelines and regulations as related to early childhood admissions procedures
  • Provide training to Program Managers on staff procedures directly responsible for the above activities
  • Participate in multi-disciplinary team meetings regarding children and families as necessary
Reporting and Data analysis
  • Prepare reports on enrollment status
  • Contribute statistical information to the development of the community-wide strategic planning and needs assessment.
  • Assist families and staff with children account questions as they occur.
  • Keep current with trends and developments related to essential job competencies.
  • AA or BA Degree preferred from accredited college or university with major in Social Work or related professional discipline with an emphasis on supporting and addressing needs of families and community, including qualifying coursework in social work.
  • Minimum of two to four years work experience offering assistance to teachers in the implementation and adaption of n Infant/Toddler curriculum.
  • Experience in an Early Head Start or other child development program serving low income children and families is highly desired.
  • Demonstrated ability to work with, motivate and supervise staff, while maintaining a positive work environment.

  • Must have a reliable automobile for use on the job. (mileage to be reimbursed)
  • Must have a valid driver’s license
  • Must have the required automobile insurance coverage
  • Local and some out of area travel required.
  • Bilingual English/Spanish environment


To comply with the Americans with Disabilities Act of 1990 (ADA), which prohibits discrimination against qualified individuals on the basis of disability, it is necessary to specify the physical, mental and environmental conditions of the Essential Duties of the job. The following codes are used to explain the frequency of physical activity:
"F" for frequently; "O" for occasionally; "N" for not at all

On the job the employee must be able to carry/lift loads of:
(F) Light (up to 25lbs.)
(N) Moderate (25-50lbs.)
(N) Heavy (over 50lbs.)

On the job the employee must:
( F ) Bend ( F ) Sit ( F ) Squat and Kneel ( F ) Stand ( O) Crawl ( F ) Walk ( F ) Climb ( F ) Push/Pull
( F ) Handle objects (Manual Dexterity) ( F ) Reach above shoulder level( F ) Use fine finger movements (F) Talk and hear when working with officials, managers, colleagues, peers on the telephone or in person. (F) Specific vision abilities including close vision and distant vision.

*Reasonable accommodations may be made to enable any qualified person with

disabilities to perform essential functions of the job.

To carry out this job an individual must be able to perform all essential

functions of the job satisfactorily.

To Apply:

Please submit your resume, cover letter and references; indicating the position you are applying to:

Human Resources Department at CentroNía at:

1420 Columbia Road, NW, DC 20009

Fax (202) 745-0154

“Educating children and youth, and strengthening families, in a bilingual, multicultural community.”

CentroNía is an equal opportunity employer