Redeems Slot Machine Vouchers and chips. Settles Slot Machine jackpots and Cancel Credit Pay Outs with Slot Floor personnel. Creates and records W2-G and MTL transactions. Issues Chip fills and credits to gaming tables. Safeguard bankroll. Check cashing and cash advance responsibilities. Operates a Cash Dispenser.
Supervised by the Cage/Vault Manager, Cage/Vault Lead Supervisor, and the Cage/Vault Supervisors and Banker.
Major Duties and Responsibilities
Redeems Gaming chips and processes coin for customers in courteous and timely fashion.
Validates and redeems Slot Machine Vouchers.
Validates and settles Slot Machine jackpots and CCPO’s(Cancel Credit Pay Outs)
Creates W2-G, 1042s and processes W-9 tax forms for Jackpot payouts.
Issues Table Chip fills and Table credits to gaming tables.
Processes customer check Cashing applications to determine check cashing limits and issue VIP cards.
Cashes customer’s paper and E-checks, credit and/or debit card cash advances.
Responsible for making even exchanges of funds throughout shift at Employee Windows.
Accurately records customer redemptions on the MTL (Multiple Transaction Log) and NIL (Negotiable Instrument Log) to comply with Title 31 regulations.
Verify all Resort and Food & Beverage Banks before issuing to Resort and F & B Employees.
Verify all Slot Banks before issuing to Slot Floor Attendants.
Verify all returning Banks and Deposits.
Counts and verifies Casino, F & B, and Resort Employee’s tips.
Verifies and safeguards their assigned Bankroll.
Uses Currency Counter and straps currency.
Uses Coin Counter to count and verify coin.
Sorts and stacks chips by denomination.
Sells and records tournament entries.
Redeems Free Play coupons for Promotional and Gaming Chips.
Disburses tournament, Poker Bad Beat and promotional cash and chip payouts.
Issues and logs disbursement of Slot Ticket paper to Slot Floor Attendants.
Counts and records accurately all currency, coin, vouchers and chips.
Prepares appropriate paperwork in a timely and accurate fashion.
Balances cash drawer with receipts and resolves any variances.
Provides exemplary customer service as established by Sandia Casino’s Customer Service Training.
Executes all Cage/Vault Department’s Internal Controls.
Responsible for balancing up to $250K daily cash drawer.
Performs additional duties as necessary or assigned.
Secondary Duties and Responsibilities
Knowledge, Skills and Abilities
Must have excellent customer service skills.
Must have basic math skills.
Must have basic computer skills.
Ability to operate 10 Key adding machine.
Ability to count and sort coin and currency in large amounts.
Ability to work under pressure with speed and accuracy.
Ability to deal effectively with the public and casino staff.
Knowledge of Casino cash receipts and reporting requirements.
Must be able to read, write and speak English fluently.
Minimum Qualifications, Education and Experience
High school diploma or GED Certification.
Previous work experience in a casino cage highly desirable.
One (1) year cashiering experience preferred.
Must be able to obtain and maintain STGC Gaming License requirements.