Mondelēz International is a whole new company that has been reimagined with a single focus in mind: create delicious moments of joy by sharing the world’s favorite brands. Launched on Oct. 1, 2012, and employing around 100,000 people around the world, Mondelēz International comprises the global snacking and food brands of the former Kraft Foods Inc.
While Mondelēz International is new, our brands are as diverse and rich with heritage as the 170 countries in which our products are marketed. As the world’s pre-eminent maker of snacks, Mondelēz International has leading shares in every category and every region of the world in which it competes. The company holds the No. 1 position globally in Biscuits, Chocolate, Candy and Powdered Beverages as well as the No. 2 position in Gum and Coffee.
Mondelēz International’s portfolio includes several billion-dollar brands such as Nabisco, Oreo and LU biscuits, Cadbury and Milka chocolate, Jacobs coffee, Tang powdered beverages and Trident gums. Mondelēz International has annual revenue of approximately $36 billion and operations in more than 80 countries.
The role of the Sales Representative is designed to build a world class Direct Store Delivery (DSD) business at the retail level. Through maximizing sales, effective planning and order writing, as well as supporting and completing incidental activities such as merchandising, shelving and pricing, the Sales Representative acts a sales expert to retail stores. The SR exploits selling opportunities at the retail level consistent with company programs and strategies to positively influence the sale of Mondelēz Global, primarily Nabisco products. The successful candidate will be able to sell business-building, in-store merchandising programs to key store personnel by using consumer and trade information that addresses the customer's needs.
The Sales Representative will have routed stores with an assigned store call schedule that will vary based upon Customer selling influence as well as selling and merchandising responsibilities at their routed stores.
Additionally, the successful Sales Representative will be able to develop and maintain a complete knowledge of Mondelēz International, primarily Nabisco products, sales systems, and procedures, including:
Sales objectives, campaigns and promotions, sales brochures and order guides, sales presentations, sources of product and distribution, maintaining schematics and uses, and proper merchandising.
Selling all headquarter authorized programs, as well as incremental selling opportunities, growing the business, while monitoring and managing territory Key Performance Indicators (KPIs) as dictated by returns, unsalables, sales, merchandising hours, etc.
Perform in-store planning by tailoring programs and fact-based sales presentations to the customer's needs, store demographics, and the current consumer base in order to drive Mondelēz Global and customer growth.
Develop strong business relationships with store management to provide service and value beyond the customer's expectations.
Work with customer to ensure sufficient product is ordered to support consumer take away, including from incremental racks and displays, for DSD.
Communicate plans and effectively manage merchandising resources to build sales volume at store level. Work in conjunction with the Merchandiser to ensure inventory is fully stocked, rotated and presentable at all times.
Properly credit and dispose of all unsalable merchandise from all stores.
Monitor and report on competitive activity and document all pricing activities. Be a collaborator between our Customer Business teams and customer’s store management.
Sales Process: Aligning with customers by using a strategic and consultative sales process to understand customers' needs and exceed their expectations while growing each customer's and Mondelēz Global business.
Finance and Profitability: Integrating sales skills with knowledge of financial data and profitability requirements to increase the cost-effectiveness and economic performance of Mondelēz Global and the customer's business.
Innovation and Creativity: Generating and implementing new and unique ideas and solutions that can capitalize on opportunities to benefit customers and Mondelēz Global.
Industry, Business, & Category Knowledge: Maintaining and applying an understanding of the industry and Nabisco product knowledge to create effective customer business solutions and partnerships.
Customer Partnership: Using sales and business approaches that provide service and value beyond customers' expectations and helping customers identify and execute the appropriate strategies for their business success.
Selling and Inventory Management: Fully using sales and order management systems and technologies that ensure exceptional customer service while proving cost-effectiveness for customer.
Information-Management: Accessing, interpreting and using customer and consumer information to improve fact based selling while working with our customers to achieve desired results.
Promotions/Merchandising: Identifying opportunities to use promotional and merchandising techniques to develop and support business-to-business relationships between Mondelēz Global and customer organizations.
Ability to work independently
Flexibility: Ability to change schedule on a daily basis to meet the demands of the business.
Strong and Effective Communication Skills: Communicate with a broad range of store personnel on store level successes and sales opportunities, as well as with Mondelēz Global personnel.
Problem-Solving Skills: Ability to identify a problem and solve with minimal guidance, in order to minimize any disruptions to the business.
Ability to perform hard work in a fast-pace work environment and meet the defined physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.)while adhering to the safety expectations and processes
Computer literate (Microsoft Office, Internet and Cellular/Wireless devices)
High School Diploma or GED required
College degree preferred
You must be at least 18 years of age, have a valid driver's license, reliable transportation, proof of auto insurance and have access to the internet with a personal email account.
A flexible work schedule is required, including being available to work weekends and holidays.
Previous Retail, Sales and/or Customer Service experience a plus
Successful completion of drug test, MVR check, and general background check.
Mondelēz International - 12 months ago