Do you see yourself as a
Front Office Manager
What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. This role manages all aspects of the front office areas to ensure guest satisfaction.
InterContinental San Juan a premier oceanfront Resort along the best beach in the San Juan metropolitan area steeped in dining and nightlife experiences within walking distance. A five minute drive to Luis Muñoz Marín International Airport, 10 minutes from the financial district and 15 minutes from historic Old San Juan.
In this challenging role you will manage day-to-day operations and assignments of the front office staff; schedule, plan, and assign work and develop and communicate departmental strategies and goals. Manage all aspects of the front office areas which may include, but is not limited to guest registration, bell services, business center, telephone services, concierge services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising . Responsibility includes you to schedule and regularly conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. You will assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications.
Required is a Bachelor's degree in Hotel Management/Business Administration, plus 3 years Front Office/Guest Service experience including management experience, or an equivalent combination of education and experience.
You may be required to work nights, weekends, and/or holidays. Must speak fluent English and Spanish.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer M/F/D/V
Front Office Management
AMER_Caribb-Puerto Rico-San Juan-San Juan City
InterContinental Hotels Group PLC (IHG) is an international hotel business, which owns a portfolio of established and diverse hotel brands,...