Services Executive Job
Microsoft - Des Moines, IA

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Job Category: Sales

Location: Des Moines, IA, US

Job ID: 812129-94131

Division: Sales

A Territory Services Executive must have superior, expert business development and business management skills. They should demonstrate an expert level of proficiency in conflict and negotiation management. Depth of experience in a variety of applicable technologies is essential and strong services business knowledge is required. This individual must be able to understand and articulate Microsoft strategy and vision to a variety of audiences. Knowledge of Enterprise Services Frameworks is preferred. Demonstrated track record exceeding yearly services quota targets of $5M or greater is preferred.

Other primary job Responsibilities include:
Relationship Management: Broadening and deepening relationships and understanding the customer, the industry, and the competition. Execute strategy planning, target account profiling and development resulting in: Services growth plans; lead and opportunity identification; coordinated and integrated Enterprise and Partner Group (EPG) account plans. Create access to customer ecosystem and be considered a trusted advisor

Opportunity Management: Managing opportunities through the sales stages in the sales process: prospect, qualify, solution, proof, close, and oversee deploy, and support. Own the sales cycle for Services opportunities end-to-end and involve delivery management proactively in complex deals.

Business Management: Sales strategy and account planning, financial results planning, pipeline management, integration with Service Line marketing.

Customer/Partner: Retaining and satisfying customers through driving Customer and Partner Experience (CPE), attaining sales location Consulting and Premier top box Customer Satisfaction (CSAT)

Integration: Working across Microsoft business groups or disciplines e.g. EPG, ATUs, Consulting Delivery Management, and Support Delivery Management. Stay connected during delivery stages of key engagements.

The ideal candidate will have a minimum of 10 years or more working experience in either consulting sales, client/project management, high-end professional services business development/delivery OR relevant management combined with a BA/BS degree or equivalent work experience.

Sales: ESS

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