The Electronic Security Administrator monitors, responds, and maintains all electronic security systems in the security control room protecting CDW property, including access control, cctv, fire, and security alarms. This role also initiates emergency plans of action and monitors communications during a business interruption such as a fire, bomb threat, explosion, etc.
Key Areas of Responsibility
Monitor and maintain the building’s electronic fire alarm system.
Monitor electronic burglar alarm system activations including “Executive Protection” type activation’s and dispatch security officers, as needed.
Identify acts of coworker carelessness or dishonesty through review of the CCTV system.
Ensure the security and safety of the building and coworkers by ensuring working card access doors and metal detectors.
Oversee the central radio communications center for emergency and/or non-emergency activity including all emergency plans within the CDW Business Continuity Program. As well, respond to the emergency phone line accordingly.
Track the card access system. Respond to alarm activations or violations. Coordinate programming of ID cards for coworkers, regular vendors, and contractors.
Test the electronic security and fire alarm systems quarterly.
Participate in routine security investigations.
Ensure the safety of the workforce during an emergency.
The information in this position description is intended to convey information about the key responsibilities and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. Responsibilities are subject to change
High School diploma or equivalent
2 years Security Officer experience
Other Required Qualifications
Working experience with a CCTV system.
Excellent written and verbal communication skills with the ability to effectively interact with all stakeholders.
Demonstrated ability to work with a sense of urgency and appropriately react in the case of an emergency.
Strong attention to detail.
History of working independently with minimum supervision.
Bachelor’s degree in Law Enforcement or Security Administration
CUSTOMER FOCUS AND QUALITY MANAGEMENT RESPONSIBILITIES:
Each CDW coworker is responsible for maintaining customer focus and conforms to the CDW quality management system.
Specific responsibilities include:
Periodic reviews of CDW Circle of Service Philosophy and the Quality Policy to understand CDW’s commitment to excellent client service and continual improvement and to conform to these policies and philosophies at all times
During your orientation period, review with your supervisor as needed the quality procedures and operating instructions listed at CDWHOME/ISO9001 intranet site that apply to your specific assignment(s) within the scope of this job position.
And after the orientation period to conform to these procedures and instructions, including any reporting (and/or record keeping) responsibilities.
Report any client problem, or any service outage that may cause potential client problems to your supervisor.
Communicate improvement ideas that you have regarding CDW service quality or client satisfaction per established means.
Each coworker is accountable for their actions and is required to exercise good judgment in everything they do on behalf of CDW.
Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), and all policies and procedures relevant to your job responsibilities.
Additionally, every coworker has a responsibility to ask questions when they are unsure of what those values, standards and policies require, and to take action if they believe someone else is not acting consistently with those values, standards and policies.
Additional information is available coworkernet, and confidential/anonymous assistance is available to coworkers through CDW Way Direct (our ethics helpline) at 877-7-CDW-WAY (877-723-9929) or
Facilities / Security
US-NV-North Las Vegas
CDW - 2 years ago
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