Under general supervision serves as the professional point of contact for specialty product customers by working with clients to coordinate and create design projects, renovations, remodels, whole projects, new construction and updates by evaluating scope of projects, integrating information into design layout and resolving issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Consults with customers to determine project requirements by preparing information regarding design, specifications, materials, and estimated costs.
Designs plan layout as requested by customer, utilizing blueprints or sketches.
Initiates and controls specialty orders: purchases, coordinates freight, production, delivery and proper customer invoicing.
Coordinates the purchase of needed materials and add-on sales.
Works with marketing department on implementation of marketing and merchandising programs.
Monitors all available market sources for leads and building trends to insure maximum market share.
Makes sales calls in the field to measure, sell, follow-up, etc. as part of providing exceptional customer service.
Works with purchasing department and/or appropriate buyers on special orders including creation of purchase orders.
Prepares and provides project management reports on a weekly basis for store, regional and corporate management.
May conduct in-store workshops and seminars.
Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
Other duties may be assigned.
Ability to think strategically, forecast and drive sales
Excellent customer service skills, sales experience in design/project development
Strong project management skills
Excellent verbal and written communication skills
Ability to use knowledge of drafting, architectural design or CAD applications
Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
High school diploma or General Education Degree (GED) and two (2) years drafting, architectural design or CAD application experience; or equivalent experience and education.
WORK ENVIRONMENT / PHYSICAL ACTIVITY
The work environment and physical activity described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is primarily performed in an office environment, occasionally will travel to customer locations with temperature and weather variations.
May be required to lift, carry, push, pull, or otherwise move objects up to 25 pounds frequently; up to 50 pounds occasionally.
Minimal travel by car may be required.
ProBuild Holdings is where the pros go for building supplies. The company is one of the nation's largest suppliers of building...