Part-Time Member Service Representative (Carriage House) American Heritage Federal Credit Union -
Philadelphia, PA
This job posting is no longer available on American Heritage Federal Credit Union.
DESCRIPTION
Part-Time Member Service Representative (Carriage House)
Reports to: Head Teller/Assistant Branch Manager / Branch Manager
DUTIES
REQUIREMENTS/DUTIES:
Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union.
Perform routine transactions on accounts, including but not limited to cash handling, check 21, shared branching, etc. and research member inquiries including follow up to ensure member satisfaction.
QUALIFICATIONS
Professional, well-developed interpersonal skills essential for servicing Credit Union members and projecting a positive image as a representative for the Credit Union.
Strong familiarity with credit union's products, services, policies and procedures.
Excellent communication, organizational, problem solving, and member service skills, which can be projected through the use of a Remote Teller Unit
Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service that would meet the member's financial need with the assistance of the ACS system.
Excellent attention to detail with the ability to perform expeditiously and accurately.
Teller/Cash handling and Sales experience preferred.
Must be willing to accept temporary or permanent reassignments and/or be willing to travel to other branches within the region as deemed necessary or appropriate by the employer to meet its business needs.
EDUCATION
Requires education equivalent to a four year high
school diploma
WORK HOURS
Part-Time position
Must be available for late night & Saturday hours.
REQUIREMENTS/DUTIES:
Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union.
Perform routine transactions on accounts, including but not limited to cash handling, check 21, shared branching, etc. and research member inquiries including follow up to ensure member satisfaction.
American Heritage Federal Credit Union - 11 months ago
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