Sales Manager
Marriott - St Thomas, VI

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The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR
        • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

        CORE WORK ACTIVITIES

        Building Successful Relationships that Generate Sales Opportunities
        • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
        • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
        • Develops relationships within community to strengthen and expand customer base for sales opportunities.
        • Manages and develops relationships with key internal and external stakeholders.
        • Provides accurate, complete and effective turnover to Event Management.
        Managing Sales Activities
        • Participates in sales calls with members of sales team to acquire new business and/or close on business.
        • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
        Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
        • Identifies new business to achieve personal and location revenue goals.
        • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
        • Closes the best opportunities for the location based on market conditions and location needs.
        • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
        Providing Exceptional Customer Service
        • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
        • Services our customers in order to grow share of the account.
        • Executes and supports the company's customer service standards.
        • Provides excellent customer service consistent with the daily service basics of the company.
        • Sets a positive example for guest relations.
        • Interacts with guests to obtain feedback on product quality and service levels.

        Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

        Job Posting
        : Nov 20, 2012, 7:59:25 AM

        Marriott - 21 months ago - save job - block
        About this company
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        Marriott International, Inc., is a leading lodging and hospitality company that develops, operates, and franchises hotels, corporate housing...