Mortgage Origination Manager Texas Dow Employees Credit Union -
Lake Jackson, TX
About TDECU Founded in 1955, TDECU is a not-for-profit financial cooperative with over 160,000 members and more than $1.8 billion in assets. TDECU currently has 29 service locations, including 25 branches, and offers a complete selection of convenient, innovative, and competitive products and services - including savings, checking, certificates of deposit, IRAs, money market accounts, auto and home loans, credit cards, free online banking and bill pay, insurance, investment services, business services, and much more. Members can also access over 43,000 surcharge-free ATMs. Position Summary: Manages and supervises activities of the mortgage loan origination team. Responsible for loan production, quality control and profitability of the department. Makes a wide variety of mortgage real estate loans, conducts loan reviews, makes loan decisions, and participates in related business development activities. Performs all other duties as assigned. Implements and performs according to established TDECU REAL standards. 1. Employee ManagementManages the Mortgage Origination team to ensure adequate staffing and efficiency through training, counseling, supervising, and reviewing performance of employees.Develops employee schedules that effectively utilize overtime, vacation, and other options to ensure the best use of staff resources and sufficient coverage.Oversees all team functions and manages the activities of the employees to include delivery of the REAL service standards, ensuring employees understand assigned position duties and responsibilities, and delegating tasks as appropriate. Provides guidance and development in regards to cross-selling opportunities for credit union services and products.Directs, plans, organizes, and monitors performance of daily work, tasks, and assignments.2. Monitoring and ReportingPerforms quality control sample review of closed, denied and withdrawn loans on a monthly basis. Responsible for coordinating the review of outside quality control reports and documents from closed loans.Facilitates the monthly review of loan reports from outside quality control vendors.Prepares monthly and bi-weekly reports for management's financial and operational reports. Submits weekly status reports and a monthly department update for to the Vice President - Real Estate (VP - RE).Analyzes mortgage loan data and volume reports for necessary corrective actions. Provides direction to employees regarding Home Mortgage Disclosure Act (HMDA) requirements, other relevant regulations, and regular tickler responsibilities resulting from review.Reviews regular pipeline reports to ensure loans are closing on a timely manner and reviews findings and implements solutions with employees.Reviews the Realtor report to determine sources of current mortgage loans. Discusses potential marketing efforts and promotions based upon results of report with VP - RE and schedules approved activities with Mortgage Origination Team. Makes any necessary adjustments to mortgage traffic as indicated by the report.Reviews the Mortgage Loan Officer (MLO) Accuracy Scorecard and provides feedback and coaching to MLOs regarding accuracy improvement or maintenance.3. FunctionalProvides back-up support to the team by taking and completing mortgage loan applications as needed. Assists with more complex files by answering employee questions and providing guidance.Approves mortgages according to mortgage loan policy. Utilizes metrics and established guidelines to conduct reviews and make approval decisions for loans that exceed MLO limitations. Escalates requests outside of approval limits to the VP - RE.Maintains and updates training materials and manuals based upon process or regulation changes. Facilitates or coordinates delivery of approved updates or training and implements with the team as needed. Conducts and/or schedules training for those new to role.Attends regular meetings including Branch Council, Delinquent Loan Meetings and Mortgage meetings to stay abreast of relevant issues and to provide information relating to the department. 4. ComplianceKeeps abreast of new legislation and/or regulations pertaining to the mortgage lending industry and implements applicable changes.Implements procedural modifications and revisions to comply with regulatory and/or policy changes as requested by the Vice President - Real Estate.
Minimum Qualifications:1. EducationBachelors or four year degree from an accredited college or university is preferred.2. ExperienceFive to seven years experience in residential mortgage lending is required. Experience in multiple areas including underwriting, processing, or closing is preferred.Three to five years of supervisor experience is preferred.Experience with secondary market and underwriting is preferred. Seller and servicer background preferred.3. Knowledge, Skills, and AbilitiesAttention to detail.Ability to calculate and use debt-to-income ratios. Ability to read, analyze, and interpret common technical, industry-specific, and scientific literature, financial reports, tax documentation, and basic legal documents.Ability to respond to common inquiries or complaints from employees, members, regulatory agencies, or members of the business community.Extensive skills with decision making, analytic thinking, and interpersonal communication.Knowledge of relevant computer software including skill with personal computers and desktop publishing, word processing, e-mail, Microsoft Office, and spreadsheets.Substantial ability to prioritize and delegate tasks and responsibilities. Ability to manage time-based projects.Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions.Identifies information needed to clarify a situation and seeks information from appropriate sources
CareerBuilder - 12 months ago
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