Senior Project Manager
Razorfish - San Francisco, CA

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Razorfish is one of the largest interactive agencies in the world and currently has more than 2,000 employees in 20 offices in seven countries (Australia, China, France, Germany, Japan, the United Kingdom and the United States) focusing exclusively on digital marketing and technology. Each office is filled with opportunities for people who want to invent the digital future. It's a big challenge, but it's a big Internet, and there's work to be done.

A Project Manager leads and manages the successful delivery of medium-sized consulting and web development projects through the entire project lifecycle that effectively solve our client’s business problems. This requires a demonstrated mix of balancing scope, time, cost, risk and quality while maintaining a positive environment that promotes a high performance team and manages the client relationship and expectations. The Project Manager has a solid understanding of project management approaches to managing multi-phased projects and the flexibility to lead multi-disciplinary, diverse and dynamic teams to deliver integrated digital solutions. Additional responsibilities include defining a project approach, developing an associated project plan, ensuring that profitability objectives are met, and identifying opportunities to grow current business engagements.

Core Duties/Responsibilities :
This position should be able to perform the following activities:
Manage and deliver medium-sized projects (3-10 members) on-time and on-budget.
Proactively manage (with minimal supervision) all tactical aspects of the project: scope, issues/risks, schedule, budget, quality, communication, team and client relationships on a daily basis. The Project Manager’s abilities in managing these key aspects of a project are experienced and comparable to the complexity of the project.
Lead the project team to accurately scope work and define/leverage the appropriate project delivery methodology for client specific needs. Manage projects and teams to estimates.
Identifies effective staffing for project needs and maximize the efficiency and optimization of the team.
Assist the Client Director and/or Program Director to build professional relationships with clients’ at all organizational levels while ensuring ongoing client satisfaction. Provide key client stakeholders/decision-makers with day-to-day project contact.
Work closely with the client and team on an ongoing basis to ensure project requirements are clearly defined, met and understood. Oversee the development of project deliverables and ensure they are aligned with project goals. Clearly represent the team’s consensus in all client communications.
Lead, motivate and foster coordination across the multi-disciplinary teams with diverse backgrounds to develop an integrated digital solution.
Ensure the team consistently meets and/or exceeds the client’s expectations and that the client approves & sign-offs on all major deliverables.
Support team in professional development and career mentoring. Conduct individual team project reviews by soliciting feedback from peers and the client.
Partner with the Client Director and/or Program Director to contribute to new business within existing accounts, proactively participates in identifying work for opportunities within projects as well as provide input into growing the client relationship.
Prepare and maintain project documentation: project plan, project charter, status reports, risk assessment plans, change requests, and resource requests. Organizational Project Operations
Activities: Proactively communicate with the company’s internal project support groups such as resource management, finance, and legal. Participate in internally facing meetings and initiatives to build and contribute to the delivery management practice e.g., ongoing improvement practices, knowledge sharing, etc…
Responsible for the project administration such as project setup, ongoing project financials analysis, time and expense approval, internal weekly status reports, project extranet usage, and client invoicing approval.

Required Skills/Knowledge/Experience :
Required Skills/Experience:Project Management:
Minimum 5 years of project management experience in managing multi-phased, internet development and/or software & system development.
Successfully managed medium-sized projects in a consulting environment through the entire development lifecycle from requirements definition to system deployment.
Solid knowledge of Project Management principles, methods & techniques: Scope management, risk/issue management, change management, team communication, cost management, project planning, financial (budgeting, forecasting, tracking, reporting).

Delivery Methodology:
Experience and knowledge with one or more systems development methodologies and toolsets, such as waterfall, RUP, Agile, etc…
Experience in identifying which delivery methodology is applicable to each client’s situation as well as adapting the methodologies where necessary. Client

Provide high levels of client satisfaction during delivery. Team Management:
Experience leading and motivating a cross-functional project team within budget and schedule constraints while meeting or exceeding client’s expectations.

Apply lessons learned from previous projects.
Knowledge of Razorfish capabilities and ability to determine how these services can benefit our clients.
Solid knowledge of all facets of web development including strategies, design, implementation, and user adoption.
Knowledge of user experience and research methodologies and how it drives technology.
Working knowledge of MS Project and Microsoft Office

Experience managing a variety of solutions involving web application development, creative/user experience design and marketing strategy, preferable
Highly developed communication, presentation, leadership, facilitation & negotiation skills
Highly organized
Flexible, ability to adapt to unique situations and projects
Able to thrive in a changing, dynamic environment
Professional, high degree of diplomacy and business acumen
Willingness to work onsite at the client
Requires a BS with business experience; MS and/or MBA a plus
PMP certification, desirable

This is an opportunity for full time employment