Discover The Renaissance Blackstone, a downtown Chicago luxury hotel near Grant Park. This downtown Chicago hotel has been a favorite of movie stars, sports legends, royalty and presidents since 1910. Thoughtfully restored to its original grandeur, this Michigan Avenue hotel features French Beaux-Arts architecture and over 1,400 contemporary works by local artists. The Blackstone boasts stunning guest rooms and suites, while Mercat a la Planxa serves modern Catalan cuisine in a unique Mediterranean setting. Host unforgettable affairs inside the magnificent Crystal Ballroom and marvel at 11,396 square feet of lavish meeting space. Located just steps from Chicago's major attractions including McCormick Place, Grant Park, Soldier Field, Art Institute of Chicago, Field Museum, Millennium Park, Navy Pier and Shedd Aquarium. Welcome to The Legendary Blackstone Renaissance.
Responsible for All Event Management Operations specifically city wide conventions, room blocks, corporate events. Essential Duties consist & not limited to: Type & distribute Event Orders (10 days prior to event date) as well as prepare event resumes, diagrams, timelines & any pertinent information to hotel / event operations team to ensure a 100% event satisfaction survey results as well as Client satisfaction. Create new files and monitor routing to proper departments. Set up billing for all prepayment per the contract. Within 24 hours of turnover, initial phone call, intro email, any initial reservations per the contract confirmed. Ensure communication with clients with return phone calls / emails within timely matter. Monitor room blocks & create reservations. Schedule & execute tastings per bookings. Create and distribute all pertinent information to all hotel operation departments. Up sell Food & Beverage / Audio Visual based on the initial revenue projected in CITY at time of turnover. Monitor all group pick up & blocks. Greet all clients & be visually present throughout each event. Keep communication & organization with vendors. Keep Catering Operations within in Marriott Q/A compliant. Maintain Professional and positive communication to both guests and fellow employees. Award Marriott Rewards Points per contract. Review & have client sign off on finalize BEO & Final Bill with clients 3 days prior to event.
Report to Director of Catering & Events any up selling/pick up in rooms for each event for up selling & forecasting purposes
Assist Guest with Changes & Special Requests as needed
Attend All Required F & B meetings (EO meeting, 10 day, EM Monthly Meeting)
Employees are held accountable for all duties of Job
Weekends required as business demands
CITY, Delphi Diagrams, Marsha, PMS, WORD and Excel
Downtown Chicago Market Event Management Experience (1-3 years)
Management Experience Preferred
Work inside 100%
Sage Hospitality Resources is one of the nation's leading hotel management and development companies, specializing in management and development of full service and limited service hotels nationwide. We are recognized as an innovative leader in the industry as an operator, employer, developer, and investor. In every business activity, Sage is focused on its vision - "To be recognized by our customers as the best in our business."
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace, perform pre-employment substance abuse testing and criminal background screening.
Sage Hospitality Resources - 18 months ago
Sage Hospitality Resources is wise to the ways of luxurious lodgings. The company is a leading hotel developer and operator with about 60...