Adecco - Phoenix, AZ

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Adecco Staffing is looking for an Operations Analyst 3 for a large financial institution. The person will be responsible to analyze business issues and makes recommendations to maximize operational efficiency, quality and compliance. You will work under limited supervision to analyze and solve complex operational, systems-related and/or customer issues. Creates and maintains databases and management reports, interpreting data and identifying trends for managers. Works with managers to apply data to business goals and analytical requirements, which may include capacity planning, volume forecasting and unit costing. Duties may also include managing vendor relationships, defining user requirements and performing user acceptance testing. May manage small projects requiring some coordination, and/or contribute to task forces or project teams. May identify, develop and implement policies, procedures and training materials to assure compliance with government regulations and to maximize efficiency and customer service. Three or more years of operations experience is a must. Ability to research, compile, and perform in-depth analysis on critical operational data. Ability to independently provide summary and recommendations on operational data. Possess good troubleshooting, technical, and resolution skills. Ability to multi-task on projects. Has exceptional reporting and analytical skills and a general understanding of operations policies and procedures.

This position requires a high proficiency in reading and writing in Spanish and a strong background in QA reviews.

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Adecco is the world’s largest provider of staffing solutions. But it’s not our size that makes us different, it’s our...