As a Retail Store Second Assistant Manager, you will be responsible for assisting in the management and leadership of a Yankee Candle Store; act as Manager On Duty (MOD) on a regular basis with opening/closing duties, leading & directing staff in driving daily sales performance following the ASAP Sales Program, guest complaint resolution and ensuring smooth operations and safety & security for employees and guests and other similar duties pertaining to the management of a retail store.
The Retail Store Second Assistant Manager provides assistance in the direction and leadership to a Yankee Candle Retail Store; as Manager-On-Duty (MOD) drive sales & profitability; provide exemplary guest service, ensure visual merchandising/presentation and operational standards; recruit, staff, coach and develops sales associates as a part of our Succession Plan; meets or exceeds divisional and store sales and profitability goals.
- 1-2 years’ supervisory/management experience in a retail sales environment or similar fast paced, customer service environment, preferred.
- Previous experience in a retail sales environment with increasing levels of responsibility and strong working knowledge of general retail practices and procedures.
- Demonstrated ability to effectively lead/direct, coach and train others in a retail setting, and the ability to resolve guest concerns/complaints well using communication, interpersonal, diplomacy and related skills required.
- Experience in a specialty retail environment required.
Flexibility in work schedule is required including the ability to work extended hours, weekends, and holidays as operational need may require.
This position offers a competitive rate & excellent benefits package.
While most Yankees are good at warming their homes, the ones at The Yankee Candle Company (YCC) are also good at making their homes smell...