HR Shared Services Talent Acquisition Coordinator
American International Group - Houston, TX

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The primary purpose of the job is to support the Talent Acquisition process within the HR Shared Services model by providing quality service in response to routine and escalated inquiries. Principal duties include interview, background, and FINRA scheduling activities as well as heavy contact with Internal Business Partners, external Business Contacts, and candidates in a Call Center Environment. Research complex problems and provide appropriate responses on a daily basis. All work activities must be accurately documented and completed within established standards. Applicant must possess strong analytical and organizational skills as well as attention to detail. Employee must meet departmental standards for Call Center Quality Monitoring and Performance metric standards. Act as point of escalation within the department and in identifying/researching problematic issues. Responds verbally and/or in writing to a variety of HR inquiries.

Position Requirements
3 years Call Center Customer Service experience, Strong PC Skills, excellent interpersonal and customer service skills. Ability to work in a fast paced environment

American International Group - 14 months ago - save job - block
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Even to this day American International Group (AIG) is one of the world's largest insurance firms. While it held the spotlight...