Receptionist-Law Firm
Document Technologies, Inc - San Francisco, CA

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DTI is seeking candidates for the position of Receptionist - Law Firm

Responsibilities and Essential Functions:
  • Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance
  • Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests
  • Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)
  • Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift
  • Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests
  • Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm
  • Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors
  • Answer incoming telephone calls and direct call traffic to the proper person
  • Take accurate and complete messages for those employees who may be unavailable
  • Greet and announce visitors in a friendly and business-like manner
  • Maintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager
Required Characteristics and Credentials:
  • High School Diploma or equivalent
  • Willingness and ability to learn new skills
  • Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
  • Ability to learn skills quickly
  • Flexibility in dealing with simultaneous projects
  • Attention to detail
  • Ability to function with a high level of patience, tact and diplomacy in handling any complaints and situations
  • Ability to lift or move 40 lbs. or greater
  • Previous experience in a client service oriented field preferred
  • Minimum of 1 year professional level work experience

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CareerBuilder - 6 months ago - save job