Site Supervisor - Copy / Mail Services
Ricoh - Chattanooga, TN

This job posting is no longer available on Ricoh. Find similar jobs: Site Supervisor jobs - Ricoh jobs

Ricoh currently has an opening for a Site Supervisor - Copy / Mail Services to work at a customer location in Chattanooga, TN (zip code 37404).

The hours are Monday through Friday, 7:30am to 4:30pm. Some overtime may be required at times.

Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 pounds.

This position requires a valid, violation-free driver’s license along with reliable transportation and minimum levels of auto insurance coverage per Ricoh’s policy.

POSITION PROFILE

Supervises day-to-day operations of specified Ricoh site. Develops, implements and reviews related procedures. Invoices accounts and interacts with customers; assists in maintaining acceptable profit levels and ensures that customer expectations are met. The Site Supervisor is the point person on site for customer issues and contract compliance. Functions as a document specialist or other operations worker.

JOB DUTIES AND RESPONSIBILITIES

Runs high volume copy machines and performs binding and finishing work.

Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.

Sort, process and distribute all incoming / outgoing USPS and express mail and packages.

Maintains records for management reports and inventories of supplies needed.

Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.

Calculates charges for jobs performed and maintains some billing logs.

Responsible for effective implementation and management of Ricoh Service Excellence.

Functions as a document specialist or other operations worker.

Handles formal contact with the customer on a daily basis.

Provides training on workflow and machine operations when necessary.

Ensures payroll accuracy by overseeing and correcting all time clock punches.

Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies.

Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance.

Meets quality and deadline standards by the effective use of job scheduling practices.

Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work.

Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department.

Ensures all direct reports execute objectives by the use of a developmental plan/ninety (90) day plan and regular performance reviews; posting productivity, quality and deadline results.

Maintains positive internal working relationships with all department employees by communicating in a professional manner.

Completes site reports and other paperwork on time and accurately.

Completes month-end management report in the absence of Site Manager.

Possesses ability to manage financial results by interpreting projecting, managing declining balances and reconciling profit and loss statement.

Responsible for managing P&L.

Performs other duties as assigned.

QUALIFICATIONS (Education, Experience and Certifications)

Requires high school diploma or GED and 2+ years of experience in a related field.

Intermediate computer skills (Microsoft Word, Excel, Outlook)

Requires experience in delivering classroom and/or informal training sessions.

Requires experience in operation of the most advanced machines, performing complex jobs.

Requires experience in setting goals by defining and prioritizing specific, realistic objectives.

Remains updated on current technology and trends in the marketplace by reading relevant journals, magazines and newspapers.

Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 pounds.

This position requires a valid, violation-free driver’s license along with reliable transportation and minimum levels of auto insurance coverage per Ricoh’s policy.

We are an Equal Opportunity Employer. M/F/D/V

Ricoh - 2 years ago - save job - copy to clipboard
About this company
267 reviews
Ricoh Americas represents Japan's Ricoh Company in Central America, North America, and South America. The unit markets, sells, and...