Caliber Funding LLC - Kansas City, MO

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The Processor is responsible for assisting the borrower and production sales team in the coordination of all functions related to the processing and closing of all loans.

  • Serve as subject matter expert (SME) regarding Caliber’s policies, procedures, products, promotions and technology
  • Manages multi-state loan pipeline of loans
  • Serves as primary liaison between borrower and inside operations staff
  • Conducts daily review and follow-up with customers and vendors regarding outstanding items; gather necessary documentation as needed
  • Responds to business partners’ e-mails, questions and phone calls
  • Communicates to Team Leader if unable to achieve a timeline or to resolve an error
  • Escalates any fraud files to Risk Management Leadership Team
  • Assists Account Executive with underperforming business partners and conflict resolution
  • Communicates to Account Executives and Loan Consultants on status/needs
  • Serves as point-of-contact with broker
  • Manages broker status and Account Manager/Loan Consultant pipeline
  • Monitors Key Dates Calendar and reminds broker of cutoff dates accordingly
  • Performs data entry to update all internal computer systems and loan files with notes regarding all actions that affect the loan in accordance with company requirements
  • Maintains contact with customer to provide status updates on pending loans
  • Reviews HUD 1 Settlement statement for accuracy and provides to closing agent
  • Reviews title reports, payoffs, appraisals, income documents, hazard insurance, and all supporting conditions for required standard compliance
  • Executes Review Approval Process
  • Provides customer and closing agent necessary requirements for completion of loan closing
  • Coordinates scheduling of loan closings with customer and closing agent
  • Attends regular pipeline meetings and system training updates

Required Education / Experience:
  • High School Diploma or equivalent; some college preferred
  • Minimum three (3) years processing experience in high volume mortgage setting
  • Experience with DU, DO and LP systems

Required knowledge, Skills and Abilities:
  • Knowledge of FHA and FNMA policies and guidelines
  • Knowledge of mortgage loan processing, compliance, investor products and underwriting guidelines
  • Working knowledge of various fraud tools
  • Strong interpersonal, oral and written communication skills
  • Excellent customer service orientation
  • Ability to multi-task, prioritize and time manage
  • Ability to work autonomously under minimal supervision
  • Excellent computer and Microsoft Office skills

Required Organizational Competencies:
  • Adaptability
  • Communication
  • Innovation
  • Integrity/Honesty
  • Teamwork

Caliber Funding LLC - 22 months ago - save job