Dental Office Assistant - Front Office Administrative Assistant
Heartland Dental - Alexandria, VA

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Spanish Speaking Business Assistant

If you are a responsible and persistent individual looking for career satisfaction and continuing educational opportunities, join our team at Heartland Dental Care! We are seeking a friendly Dental Office Assistant to run the show in our fast-paced front office environment. As a Dental Office Assistant with Heartland Dental Care (HDC), you are the face of our organization and you will have an essential role in effective patient communication. Patients are often worried about their visits and a friendly face goes a long way in turning a source of stress into a calm and even pleasant experience. Excellent patient customer service is as important as keeping our office running smoothly and close attention to detail will help you maintain and organize all front office administrative functions. You will receive and distribute office mail and email, answer the phone and distribute calls and messages. You will also communicate patient arrivals in a prompt manner, coordinate appointment schedules and manage administrative records.

Spanish Speaking Dental Office Assistant - Front Office Administrative Assistant

Job Responsibilities

As a Dental Office Assistant with HDC, you will pull and file office charts, call insurance companies about patient claims, schedule patient appointments and maintain office records.

Additional responsibilities of the Dental Office Assistant include:
  • Working and developing a doctor/hygienist schedule
  • Documenting patient dental treatments and financial transactions
  • Following office procedures for patient referrals
  • Maintaining office accounts receivable information
  • Making pre-treatment financial arrangements with patients
  • Ordering office and administrative supplies

Dental Office Assistant - Front Office Administrative Assistant

As a Dental Office Assistant with HDC, you must have outstanding verbal and written communication skills, exceptional organizational skills and strong customer service skills. You must also display a friendly and positive attitude with patients and team members, demonstrate proper phone etiquette and have great time management skills.

Additional requirements of the Dental Office Assistant include:
  • High school degree required, Bachelors degree in Business, Communications or a related field a plus
  • Computer proficiency and the ability to learn new programs
  • Previous work experience in customer service, an administrative office and/or a team environment Ability to travel at least every other month for training
  • Strong working knowledge of dentistry and dental procedures a plus
  • Previous experience filing electronic claims a plus
    • Spanish Speaking is a must
Spanish Speaking Dental Office Assistant - Front Office Administrative Assistant

Benefits

At Heartland Dental Care, we understand that our employees work hard, so we offer an excellent compensation and benefits package as well as continuing educational opportunities that exceed the industry norm. We also offer quarterly bonuses based on practice profitability that are shared among the dental team. Our extensive training and continuing education opportunities, for both the clinical and business aspects of a dental practice, are unparalleled. We provide personalized hands-on training on cutting-edge technology and procedures as well as world-renowned speakers and a mentorship program to ensure that you are successful with HDC. Finally, we invest heavily in our employees and prefer to promote from within. If your career ambitions include leadership, you could move into a Practice Administrator, Regional Administrator or Clinical Mentor role if desired. Our business is expected to double in size within the next five to seven years and new positions will be created to support our growth.

Additional benefits for the Dental Office Assistant include:
  • Medical and prescription drug insurance
  • Free dental services for yourself and your dependents
  • Vision care support
  • Life insurance
  • 401(K) retirement plan
  • 6 paid holidays off
  • Company-provided lab coats
  • Team-focused, uplifting and educational work culture

Additional benefits for the Dental Office Assistant after one year of employment include:
  • 1 week paid vacation time, potential for 2 through our continuing education program

We look forward to hearing from you!

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