Geek Squad Double Agent - Home Theater Specialist Job
Best Buy 7,593 reviews - Grand Rapids, MI

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Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV—and getting paid for it—make you salivate?

If you answered yes to any of these questions, congratulations. Your dream career might be waiting for you at Geek Squad.

The Geek Squad Double Agent - Home Theater Specialist travels to client's homes to deliver and perform advanced/complex installation of home theater/satellite/multi-room audio products and provide technical advice and assistance to clients. Install fulfillment will range from basic audio/video connectivity to advanced/complex setup, network, and/or repair of home entertainment products; including but not limited to on-wall/in-wall installation and HT troubleshooting. Geek Squad Installers (GSIs) may ride alone for non-custom jobs, or with another GSIs for more complex scopes of work. All installations must meet the highest quality standards set forth by the Geek Squad, while assuring a professional and safe working environment. GSIs are expected to ask lifestyle questions while in the home to suggest additional products and services to enhance the client experience. GSI must have strong customer service skills in order to act as a company representative in clients' homes, and to act as a consultant while in the store.

So if you're techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.

Basic Qualifications:
- High School Diploma/Equivalent
- 1 year advanced Home Theater Installation/Repair or relevant experience
- 6 months job related experience with in-home customer contact
- Must be at least 21 years of age
- Must Have a current valid driver's license and a clear driving record
- With or without reasonable accomodation, must be able to lift or maneuver 75 pounds, and team lift up to 150 pounds

Preferred Qualifications:
- 2 year Associates degree or higher
- Best Buy retail experience
- Low-voltage license
- Have appropriate certifications and/or licenses dependent on state law


About this company
7,593 reviews
Best Buy Co., Inc. (Best Buy) is a specialty retailer of consumer electronics, home office products, entertainment software, appliances and...