Best Buy Mobile Territory Trainer - Southeastern States Job
Best Buy - Florida

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Best Buy Mobile Territory Trainer - Southeastern States

Job Number: 12000004WB

Description

We all know by now that mobile phone technology is pretty amazing. But shopping for it isn't. At Best Buy Mobileā„¢, we think there's a better way. We think customers deserve:

  • A better choice of phones and networks
  • Informed and impartial advice
  • Straightforward pricing
  • Someone to be there for the life of our phone
More than 140,000 people work at Best Buy, and regardless of position, our number one priority is to create an environment where those closest to the customer can build lasting relationships and provide trusted technology and entertainment expertise to improve customers' lives. We offer employees exciting work in a fun, dynamic environment that encourages learning and growth, and our employee satisfaction scores are among the highest in the industry.

We are looking for a Best Buy Mobile Trainer with a passion for training and developing employees, a love of mobile technology, and a natural affinity for sales to change the way mobile phones are bought and sold.

The Best Buy Mobile Trainer is responsible for the scheduling, planning and delivery of Best Buy Mobile Induction Training for Domestic and International employees. This role focuses on the timely delivery of new and updated content relevant to the industry and the needs of the local market. The Trainer will report to the Territory Training Manager in assessing and recommending training content.

Key responsibilities include:
  • Facilitating workshops to support the technical and professional development of Best Buy Mobile Leaders and Sales Consultants
  • Effectively deliver training modules via web, classroom, one-on-one and other methods
  • Ability to engage in-person or remotely classroom of 50+ participants at all levels
  • Provides feedback on the effectiveness of materials and programs to the Territory Training Manager group
  • Contribute to the effective design and communication of new programs relating to selling mobile products
The successful candidate will possess:
  • Significant expertise and skills delivering wireless product content
  • Self motivation and independence - conscientious and acts with integrity
  • Expert knowledge of the CE/wireless industry and product supporting the Connected Lifestyle
  • Strong interpersonal and organizational skills - ability to prioritize and plan effectively
  • Strong oral and written communication skills
Basic Qualifications:
  • High School Diploma or Equivalent
  • 2 years of training related experience inclusive of Needs Assessment, Curriculum Development, Facilitation, Coaching and Project Management
Preferred Qualifications:
  • Associates or Higher Degree in Business Management, Human Resources and/or Training
  • Membership to one or more of the following professional organizations:
  • ASTD: American Society for Training and Development
  • ISPI: International Society for Performance Improvement
  • ODN: Organizational Development Network
  • SHRM: Society for Human Resources Management
  • One or more of the following education/certifications:
  • Project Manager Certification
  • Leadership Development and/or Team Leadership Performance Consulting certification by Partners in Change, Inc. (Robinson and Robinson)
  • Flawless Consulting" by Peter Block (Block, Petrella, Weisbord)
  • Instructional Design and/or Management by Center for Effective Performance (Robert Mager)
Job: Best Buy Mobile

Primary Location: United States-Florida

Other Locations : United States-Mississippi, United States-Georgia, United States-Louisiana, United States-North Carolina, United States-South Carolina, United States-Alabama

Organization: Best Buy Mobile US

Job Posting: Nov 20, 2012

About this company
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Best Buy Co., Inc. (Best Buy) is a specialty retailer of consumer electronics, home office products, entertainment software, appliances and...