Information Technology Support
Trinisys - Brentwood, TN

This job posting is no longer available on Indeed. Find similar jobs:Information Technology Support jobs - Trinisys jobs

Trinisys is looking for an Infrastructure IT Support professional to join our fast-growing team. The IT Support role will ensure the smooth operation of the IT systems in order to provide maximum performance and availability for users and customers. An Inc. 500 award winning company, Trinisys revolutionizes the way businesses collect and process information. Clients have drastically reduced the time and cost involved in acquiring data from paper and the web with Trinisys’ innovative data capture software. The Trinisys Integration Engine enables companies to automate complex business processes and get data to the systems they use every day.

Here’s your opportunity to be a part of a team in a small but growing company that values individuals and their contributions. The Trinisys team is a tightly‐knit, collaborative group of creative, enthusiastic and thoughtful people. Trinisys offers an impressive benefits package, great flexibility and an amazing working environment.

This position is based out of our Brentwood, TN office. No travel is required.

What you’ll be doing:

  • Providing support for internal software development by researching, installing, and maintaining software and servers
  • Creating virtual machines as needed for production, testing, and evaluation uses by software development and our clients
  • Providing hardware and software support for developers, business analysts, account managers, etc.
  • Identifying and procuring the hardware and software needed to satisfy user requirements
  • Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives
  • Loading appropriate software packages such as operating systems, networking components and office applications
  • Assisting with the customization and adaptation of existing programs to meet users’ requirements
  • Providing telephone, in-person and online support to end-users
  • Coordinating activities with affected users, departments, and clients
  • Providing updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication
  • Connecting users to networks and provides initial training in facilities and applications
  • Assisting users with remote connectivity via VPN, laptops, smartphones and tablets
  • Administering e-mail and anti-virus systems
  • Assisting in research and procurement of computer accessories and supplies

What’s in it for you:

  • Being part of an expanding company recognized nationally for its growth by Inc. 500
  • Sharpening your skills as a member of one of the most talented organizations in Nashville
  • Unmatched benefits including health/dental/vision, disability and life insurance plus a 401k with a company contribution and much more!

What you need to qualify:

  • Bachelor degree in Computer Science, Information Systems or related field or equivalent combination of education and experience
  • Minimum of 3 years of experience in a IT support role
  • Experience with network administration, Windows domain management, Exchange Server administration and general troubleshooting

Computer skills required:

  • Microsoft Office 2010
  • Adobe Acrobat
  • Windows Server 2003, 2008, 2012
  • VMware ESXi 4 and 5, virtual machines
  • Exchange Server 2007, 2010
  • VPN, Spam/Virus Firewall and back-up
  • Cisco VPN, access points, router point to point links, routers and switches
  • Netbotz environmental monitors
  • Ubuntu, Fedora and Red Hat Linux
  • IP Office admin and voicemail
  • Nagios
  • Apache HTTP Server and Tomcat
  • SQL Server 2005 and 2008, MySQL Server
  • Windows 7, XP and 8
  • Active Directory
  • Windows Domain Management
  • SharePoint
  • DNS
  • SSL Certificates
  • Lync Server 2010
  • Network Printer Management
  • Symantec Endpoint Protection
  • Microsoft certified a plus
  • VNC Server

Trinisys is a member of the 2011 Inc. 500 and placed 1078th on the 2012 Inc. list, 95th in Technology. A 2012 and 2011 Best Places to Work recipient. 2012 Fastest Growing Companies in Nashville, 2011 Next! Finalist and 2010 Future 50 winner.

No phone calls, recruiters or agencies. Trinisys is an Equal Opportunity Employer