Electronic Health Record Trainer - Full Time - Hospital Education
Alaska Native Tribal Health Consortium - Anchorage, AK

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JOB SUMMARY: Under general supervision, administers designs, develops, implements, delivers, and measures the effectiveness of electronic health record orientations and trainings for ANTHC.

REPRESENTATIVE DUTIES

The electronic health record (EHR) trainer works within the hospital education department to ensure all hospital staff are trained in the use of this system. Delivers EHR orientations and trainings in alignment with the organization’s mission, vision, core values and strategic objectives. Ensures that orientation and training systems are results-oriented and return value to the organization. The EHR Trainer will be responsible for training multiple health care applications and staff to include students and other non-employees as deemed appropriate.

Benchmarks best practices and delivers EHR orientation and training to employees using appropriate methods, standards, and adult learning strategies. Researches and ensures orientation and training is in compliance with policies, procedures, laws and regulations, meaningful use criteria, including Joint Commission requirements.

Determines employee EHR orientation and training needs by conducting research, evaluation, and measurement, consulting with supervisors, surveying employees, employee assessments, and aligning with the organization’s strategic plan. Designs, develops, implements, conducts, measures and analyzes EHR orientation and training programs, including instructor-led and online delivery. Provides refresher training for existing employees who need additional assistance.

Coordinate schedules to ensure participation in key committees and discussions. Troubleshoot and coordinate resolution of problems arising from EHR orientation and training. The Trainer will also assist with development of training. Additional responsibilities may include assisting with conference support and planning and updating training materials.

Writes and maintains EHR orientation and training learning objectives, agendas, materials, electronic presentations, attendee handouts, instructor lesson guides, assessments, evaluations and certificates of completion. Schedules orientation and training, including activities, presenters, conference rooms, and equipment, and advertises events, and coordinates registration.

Trains employees in the EHR and serves as a facilitator and instructor for EHR orientation and training as needed. Identifies experts to serve as trainers for EHR orientation and training, provides a Train-the-Trainer training, and assist with development and delivery.

Records, tracks and reports EHR orientation and training attendance using assigned method and verifies completion. Evaluates, measures, and analyzes EHR orientation and training activities to report results and incorporate improvements. Scores and reports on pre, post, and ongoing assessments as needed to report and determine employee knowledge base and retention.

Builds collaborative relationships and participates in committee and programmatic work to promote system efficiencies and effectiveness. Participates in continuing education and training as necessary to meet changing program needs and maintain necessary professional skills.

Performs other duties as assigned.

Required Skills

Knowledge of Alaska Native cultures and the Alaska Tribal Health System.

Knowledge of policies, procedures, laws and regulations applicable to EHR orientation and training.

Knowledge of customer service concepts and practices.

Knowledge of effective presentation and public speaking skills.

Knowledge of measurement, data gathering, reporting, and analysis.

Knowledge of principles of the systematic approach to orientation and training development.

Knowledge of hospital terminology.

Skill in working independently and responding to changing priorities.

Skill in establishing and maintaining cooperative working relationships with others.

Skill in coordinating many departments and individuals for the completion of a single task.

Skill in assessing and prioritizing multiple tasks, projects, demands and meeting deadlines.

Skill in oral and written communication, including communicating technical information to various audiences.

Skill in developing and conducting effective presentations to diverse small and large groups.

Skill in operating a computer utilizing a variety of software applications.

Skill in researching, developing, writing, delivering, evaluating and assessing instructor-led and online orientation and training.

Skill in measuring, compiling and analyzing data and identifying EHR orientation and training needs.

Skill in applying the systematic approach to EHR orientation and training.

Skill in making decisions in a team environment and work independently with minimal supervision.

Skill in leading project teams and has excellent time management, organizational, and planning skills.

Skill in performing in a fast-paced clinical training environment.

Required Experience

MINIMUM EDUCATION QUALIFICATION

A Bachelor’s degree in Education or related field. Progressively responsible professional/exempt work experience may be substituted on a year-for-year basis for college education.

PREFERRED EDUCATION QUALIFICATION

An Associate’s Degree in Nursing.

MINIMUM EXPERIENCE QUALIFICATION

Non-supervisory – Two (2) years of training-related experience AND one (1) year of clinical experience. An equivalent combination of relevant education and/or training may be substituted for experience.

MINIMUM CERTFICATION QULIFICATION

Both Certified Medical Assistant (CMA) and Basic Life Support (BLS) certifications are required.

ADDITIONAL REQUIREMENTS

May be required to work outside the traditional work schedule.

MINIMUM PHYSICAL REQUIREMENTS

The following demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to lift approximately 40 pounds. ANMC is not a latex free environment. Therefore, some latex exposure can be expected.

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