Teller Manager I
Citizens Financial Group - Raymond, NH

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Responsibilities

Responsible for managing the daily operations of the Teller staff in a Tier I branch. Ensures compliance with bank policies and procedures. Under guidance of Branch Manager administers oral and written corrective actions as necessary, develops and delivers performance evaluations, plans and administers salary actions. Conducts regular staff meetings. Monitors Teller difference records. Maintains attendance records and vacation schedules. Manages Teller resources to minimize customer wait time. Coaches, counsels, trains, and develops current and new staff members to increase efficiency and enhance productivity. Meets teller sales referral goals and actively participates in sales promotions. May perform daily Teller functions part of the time. Position reports to Branch Manager or Assistant Branch Manager.

Qualifications

High School degree or equivalent required

At least 2 years teller experience

Previous sales/customer service experience in a retail environment preferred

Must successfully complete teller assessment

Supervisory experience a plus

Hours and Work Schedule

Hours per Week: 40

Work Schedule: Varies

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Citizens Financial Group - 15 months ago - save job
About this company
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We’re Citizens, in every sense of the word. It’s our belief that a good bank is made up of good citizens. That’s why...