1 - 3 years of experience required
HealthCare Partners Medical Group is a top-rated California medical group in clinical excellence and patient satisfaction. Founded in 1992, we have grown to provide care for nearly 580,000 patients in over 800 neighborhood medical offices throughout the Los Angeles Metro area. Our more than 4,600 primary care and specialist physicians represent the diversity of the areas we serve. HealthCare Partners also owns and operates urgent care/after-hours care centers, ambulatory surgery centers, and a medical spa. We also have operations in Florida and Nevada that are renowned for their patient care satisfaction and patient outcomes. HealthCare Partners has been recognized nationally for healthcare innovation, excellence, and a top place to work.
We are committed to bringing the benefits of coordinated care to our patients and to taking a leading role in the transformation of the national healthcare delivery system to assure quality, access, and affordable care for all. If you're looking to make a difference with a large, financially stable, well recognized, privately-owned Medical Group, HealthCare Partners may be the employer for you.
We are currently seeking a talented, customer service oriented Medical Receptionist to join our Front Office team!
As Medical Receptionist will be responsible for daily patient check-in process. Ensure appropriate forms are signed and dated. Communicate to patients when physician is running behind schedule. Schedule, reschedule, and cancel patient appointments according to department P & P’s. Verify patient demographics, PCP and insurance information when scheduling appointments. Notify nurse/provider when patient is in distress or pain, or when patient is detained in the reception area. Collect and post all payments made by patients. Run the User Batch Report at the end of the day to ensure balancing requirements. Run and work on the Combined Reg report daily to fix all Registration errors. Complete or assists in the completion and collection of forms, data, reports and/or logs (i.e. payment receipts etc.) Research patient history to ensure accurate PCP information is in computer system based on Paneling report and makes corrections as needed. Assist in the creation of new patient welcome packets. Assist patients with internal referral appointments and inputs referral in to computer system ensuring that referral and appointment are linked appropriately.
Qualified candidates will have High School diploma from recognized school, 1+ year of medical front office experience, Medical Assistant (clinical) certificate required, bilingual English / Spanish skill set preferred. Appointment scheduling experience prefered. E xcellent customer service skills and enjoy helping patients. Computer literate, strong working k nowledge of insurance plans, ability to multi-prioritize and work well in a fast pace environment.
Position offers competitive hourly rate plus excellent benefit package!
HealthCare Partners - 19 months ago
Since 1992, HealthCare Partners has been committed to developing innovative models of healthcare delivery that improve our patients' quality...