Professional Services Consultant
Crossbeam - Boxborough, MA

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The Professional Services Consultant is responsible for delivering both pre-sales and post-sales activities as a part of a fast growing Global Services organization. The PS Consultant will work closely with the sales organization to develop and deliver professional services methodologies and offerings to ensure that Company’s solutions offerings are clearly mapped to the customer and prospect business needs.

Job Description:
  • Work with Sales and SEs to engage Professional services in the sales process
  • Assist Sales and PS Engagement Managers during pre-sales process in preparing and reviewing proposals, presentations and Statements of Work (SOW) for professional services engagements
  • Prepare, develop and execute detailed project implementation plan based on mutually agreed SOW with customers to achieve highest customer satisfaction
  • Perform day-to-day management of assigned project to ensure 100% success including customer satisfaction rating between 4-5.
  • Provide technical leaderships on assigned consulting projects to ensure 100% success in planning, designing, testing and implementation of company security solutions
  • Collaborate with sales, sales engineers, tech support, engineering and field consultants to develop best practices for successful delivery of assigned service engagements
  • Work with local Sales management to ensure consistent application of corporate professional services strategy and standards
  • Develop and enhance proper tools, policies and systems that provide for a scalable, consistent, efficient, effective and high quality delivery of PS services
  • Submit time and expense reports based on defined processes and procedures
Qualifications:
  • 7+ years hands-on networking and/or network security architecture and implementation experience
  • 5+ years technical leadership in a consulting and professional services organizations
  • Led network security design, implementation, and configuration projects
  • Firewall experience and certification on Check Point, Cisco PIX/ASA and others
  • Solid understanding of routing protocols, switching, QoS, WAN, wireless & VLAN technologies with ability to design and configure complex networks
  • Solid understanding of IDS, IPS, Content Filtering, Email Security, Penetration Testing, VPN technologies and Security Compliance
  • Security experience and/or certifications from Cisco, Websense, IronPort, Crossbeam, Check Point, ISS, RSA, F5, Blue Coat or Qualys
  • Industries certification such as CISSP, A+, SANS, GIAC a plus
  • VMware experience a plus
  • Excellent verbal and written communications skills required
  • Very strong customer-facing communication and presentation skills
  • Project management in IT security and telecom industry expertise a plus
  • This role requires to travel extensively to customer locations to provide pre-sales and on-site consulting service delivery and management
  • Bachelor’s degree in computer science, Engineering, or related discipline
Interested candidates should send resume to jobs@crossbeam.com

Crossbeam - 19 months ago - save job - block
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