Telecommunications Information Systems Officers (TISOs) specializing in Field Engineering (F/E) provide system analyses and assessments of specialized telecommunications systems, networks, or components. F/E’s also install, upgrade, modify, configure and document communications systems and can serve as the project manager on projects of various sizes and durations. The specialized systems include, but are not limited to, data communications, Local Area Networks (LAN), Wide Area Networks (WAN), UHF/VHF radio networks, terrestrial communication, and satellite/microwave communication capabilities.
Installs, maintains, manages and/or repairs Local Area Networks (LANs) and their constituent components (workstations, servers, printers, associated cabling, etc.).
Installs, maintains, manages and/or repairs carrier systems (WANs) and their constituent components.
Maintain technical and medical eligibility to serve worldwide to meet the needs of the mission.
Provide communications security guidance and support.
Provide support for, and maintenance of, applications software.
Provide troubleshooting assistance for carrier systems, customer premises equipment or utility equipment (diesel generators, chilled water systems, air handlers, electrical switchgear, etc.).
Ability to work collaboratively across organizational boundaries.
Administration and Management — awareness of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
COMSEC - in-depth knowledge of policies and regulations, with a particular focus on communications security.
Communications - ability to communicate complex issues to technical staff, customers, and senior management.
Computers and Electronics — general knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Critical Thinking - use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Customer Service – committed to providing the highest levels of customer service; understand and respond to the customer’s requirements.
Customer and Personal Service — knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Equipment Selection - Determining the kind of tools and equipment needed to do a job.
Installations — install equipment, machines, wiring, or programs to meet specifications; plan, direct, and perform highly specialized technical projects.
Installations - demonstrated high-level proficiency in leading and performing installations, modifications, and upgrades of highly specialized equipment and systems.
Liaison - extensive knowledge of Liaison Requirements.
Management – can direct; provide feedback; and, manage workflow.
Mathematics — general knowledge of mathematical principles.
Mechanical — general knowledge of machines and tools.
Mission Awareness - organizational knowledge and understanding of the broader mission
Project Management – knowledge of project management; can utilize project management framework to ensure success.
Repairing - repair machines or systems using the needed tools.
Tactical systems - extensive knowledge of a wide variety of tactical systems.
Telecommunications — extensive knowledge on a variety of telecommunications platforms and IT systems.
Time Management - managing one's own time and the time of others.
Travel readiness – maintain eligibility to travel wherever the needs of the mission dictate.
Troubleshooting – can test, identify, and resolve the most difficult equipment and system problems.
Utility systems - extensive knowledge of station and base electrical, mechanical, and utility systems; can install, operate and maintain basic and portable utility systems.
Location: Northern, VA
Clearance: Positions require a Top Secret/SCI security clearance, based on current background investigation (SBI), as well as the favorable completion of polygraph. Clearance and polygraph processing will be completed by the U.S. Government.
KEYW is an Equal Opportunity Employer, EOE M/F/D/V