Product Manager II - Internet Services Group (Pleasanton, CA)
Kaiser Permanente - Pleasanton, CA

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No matter what your job title, the work you do at Kaiser Permanente supports the health and well-being of our members. All 8.7 million of them. That's because each of us-from our financial professionals and IT team members to our RNs and physicians on the front line of care-shares a commitment to providing the best possible care experience. With locations across the United States, we offer the opportunity to build a rewarding career in an environment that supports your success. Join us and put your beliefs into practice.

Kaiser Permanente is looking for a Product Manager II in Pleasanton, CA. This position is key in meeting our goals to support the organizational growth targets of Medicare membership as well as our organizational goals of delivering high-value self-service functionality to our customers and business partners. This position will be responsible for managing products that support Medicare Marketing and Sales, such as MedicareNet and acquisition web sites.

Essential Functions:
Build a deep understanding of Medicare members and prospective members needs and ensure that our products are easy to use and provide high value to our brokers and employers.
Working closely with Marketing and the Line of Business, support the development of the product strategy to ensure alignment with overall Product Development direction.
Create Product development roadmaps and project plans to ensure that a given product plan will produce desired results for the targeted market segment and organizational operational goals.
Manage development through our product development lifecycle (PDL) using Agile Scrum methodology including eliciting and defining product requirements based on member and organizational needs, gaining a technical understanding of the solution's architecture in order to be effective in working with developers and ensuring operational issues are handled in a timely basis.
Provide ongoing product support and maintenance with regional stakeholders, editorial and design staff, legal and regulatory entities and KP customer service support (Web and Call Centers).

This position requires creativity, innovation and in-depth analysis to identify, recommend, communicate and develop solutions to a diverse range of complex situations.

Kaiser Permanente is a highly collaborative work environment. Success in this position requires the ability to build consensus across a range of business partners and strengthen already high performing teams.

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OVERVIEW America’s leading not-for-profit health plan, Kaiser Permanente serves more than 9 million people from 37 hospitals and 611...