Adult Literacy Assistant Director of Programs
The Mayor's Commission on Literacy - Philadelphia - Philadelphia, PA

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The Mayor's Commission on Literacy has created an innovative system that engages all adults in Philadelphia in lifelong learning for their economic success, civic engagement, and personal development. The Adult Literacy Program Assistant Director is a member of a closely-knit staff team using an electronic Student Information System (SIS) and Learning Management System (LMS) for adult literacy in Philadelphia, to establish standards for programs, teaching and tutoring, developing community partnerships and training volunteers, raising the quality of instructional practice, evaluating, and extending services on a very large scale (500,000 + learners).

This work requires significant knowledge of workforce literacy, andragogy, and the use of learning technologies, including online learning. It also requires experience in systems change, change management, and community development. The Mayor's Commission assists literacy and workforce development providers and public and private partners throughout Philadelphia with the tools, skills, capacity and knowledge they need to build communities of learners throughout the city, and to achieve the vision of Philadelphia becoming a national leader in adult literacy. The Commission created and works with the Philadelphia Adult Literacy. Alliance "To support the delivery of quality services to Philadelphia's adult learners by offering professional development, encouraging collaboration and connectedness, and sharing information." The Adult Literacy Program Assistant Director will manage a planned series of professional development activities that serves the needs of the Commission's initiatives. These trainings are essential to the Commission's myPLACE intake, assessment and case management campuse and online facilitators, as well as carrying out the core trainings for the Commission, meanwhile integrating all projects and programs through those trainings.

While the Assistant Director is responsible for recruiting, observing, and managing qualified specialist trainers and facilitators for professional development and online teaching, respectively, he or she should also be a seasoned presenter and model best practices in adult education, learner centeredness, and meeting management. Experience with project management is highly desirable.

Required skills, credentials and experience:
Bachelors' required, Master's degree preferred in social science, education, project management, or a closely related field.

Knowledge of and experience with adult education or with the learner population for adult literacy, and extensive knowledge of workforce education systems and workforce literacy are essential.

Experience with professional development and leadership of face to face and online education, preferably in a not-for-profit, post-secondary education setting. Demonstrated ability to work with community-based organizations in Philadelphia; experience as a trainer of adult educators.Outstanding public speaking/presentation skills; outstanding written skills.

Knowledge of adult literacy, workforce preparation, adult education providers, social service agencies and neighborhood resources in Philadelphia.

Experience in providing technical assistance to agencies in establishing and improving their programs.

Knowledge of case management, career coaching and career pathways. Understanding of individual goal-setting and transitions into post-secondary education.

Experience with program development in adult education and workforce development.

Experience with monitoring contracts and project management.

Experience in building learning communities.

Must be a team player, highly collaborative, and have a passion for very hard work.

Ability to work well in diverse neighborhoods, with diverse populations, including the full spectrum of immigrant populations in Philadelphia.

Responsibilities will include:
Develop and manage the Commission's core professional development offerings on an annual basis, including topics such as the GED 2014, Assessment, ESL, and others. Professional development may be face to face or blended (with an online component).

Work with marketing and communications staff to advertise professional development offerings and attract participants.

Maintain appropriate data for the Commission registration system.

High level use of the Commission's SIS and LMS for all professional development and technical assistance activities as well as face to face.

Integrate the Adult Literacy Alliance activities with priorities of the Commission for the year. Develop professional development activities for the Alliance and attend Alliance Committee meetings when necessary. Support the Alliance activities.

Assisting with implementation of the Commission's myPLACE program, a city-wide system for intake, assessment, and placement of adult learners into classes. Responsibilities will include providing technical support on a daily basis related to the learner database and the online learning platform, and managing data from external partners.

Helping to manage the Commission's annual Tech Conference, which generally takes place in the Spring. This includes developing a presenter RFP, selecting proposals, organizing all logistics, participant recruitment, and selection of keynote speaker (Note: due to the timing of the start date, the Assistant Director will provide support for the conference in 2014, and act as conference lead for 2015).

Represent the agency in appropriate forums.

Participant in agency events and activities as appropriate, including evenings and weekends as needed.

Participate in and support all team and other Mayor's Commission activities.

Provide support on request for mailings, phone coverage, or logistics of meetings as appropriate.

Data analysis and reporting to the staff and board of the Commission, funders, and the field to inform program improvement make recommendations for future work, and on progress toward achieving goals.

Reports to the Associate Director.