2+ years of recent customer service required. 1+ years of recent healthcare and or professional clerical experience preferred. Bilingual in Spanish strongly preferred.
Under general supervision, performs a variety of clerical duties for the assigned clinic
including: patient registration, insurance verification and billing; appointment scheduling and telephone or
on-line appointment reminders; collection of co-pays; timely updating of all pertinent patient record
demographic information; telephone answering and clinic receptionist functions. Assists in the process to
re-engage and maintain patients in care.
Education: Graduation from high school or possession of a GED Certificate.
Experience: Typical candidate will have one year of clerical experience working in a hospital or
Knowledge, Skills & Abilities: Knowledge of Microsoft Office. Excellent customer service and
communication skills. Knowledge of medical terminology. Telephone and reception skills.
Organization and communication skills. Ability to maintain adequate office supplies and forms on the
unit Ability to demonstrate professional work behavior by following guidelines as established by
policies and procedures. Bilingual skills preferred.
Certificate/License/Registration: Valid Colorado Driver’s license must be maintained at all times.
For mileage reimbursement, proof of insurance is also required. All Certifications and Licenses
required for this job must be kept current as a condition of continued employment.
Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 500-bed acute care medical center, Denver’s 911 emergency medical response system, eight family health centers, 13 school-based health centers, the Rocky Mountain Poison and Drug Center, the Denver Public Health Department, an HMO, an off-site 100 bed non-medical detoxification unit and The Denver Health Foundation.
As Colorado’s primary safety net institution, Denver Health is a mission-driven organization that has provided more than $4 billion in care for the uninsured since 1991. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving thirty percent of all Denver residents, or approximately 160,000 individuals and 40% of Denver’s children.
Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
Denver Health - 2 years ago
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