Humana is seeking
a Pharmacy Solutions Program Manager to plan, coordinate, monitor and implement complex programs, delivering superior project planning and management throughout the project life-cycle. You will also lead special projects and assignments as necessary, demonstrating a comprehensive understanding of the relationship between business needs and technological solutions.
Develop a consolidated management-level dashboard of relevant metrics, including number of implementations by month, number of open issues and defects, first pass rates and project status.
Create and deploy a training curriculum for an audience of Pharmacy associates, educating them about process flow and system procedures.
Design and maintain a cross-team release and project status reporting mechanism that can be used by senior management to ensure that projects are tracking according to schedule.
Document current processes and recommend areas and approaches for process improvement and re-engineering.
Accountability – Meets established expectations and takes responsibility for achieving results; encourages others to do the same.
Acts Strategically – Makes decisions and sets strategy based on the long-term vision, uses an enterprise-wide perspective to translate strategies into actions, inspires others to embrace and advance the strategy, and creates a clear view of the future state.
Collaborates – Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first.
Customer Focus - Connects meaningfully with customers to build emotional engagement and customer advocacy.
Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.
Advanced experience leading special projects and producing metrics, measurements and trend reports
Demonstrated ability to run large scale, highly visible programs with responsibility for multiple project teams.
Proficiency in Microsoft Office applications including Microsoft Project
MBA or other Advanced Degree
Six Sigma or other process and/or PMP certification
Demonstrated experience with process documentation and process re-engineering\
At Humana, we know your well-being is important to you, and it’s important to us too. That’s why we’re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana.
After applying, we encourage you to join our Talent Network as well, so you can stay informed and up to date on what’s happening around our organization in the changing world of healthcare.
Work Environment Type
Humana Inc. (Humana) is a full-service benefits solutions company, offering an array of health and supplemental benefit plans for employer...