Mgr, Sales Engineering - Cox Business
Cox Communications - West Warwick, RI

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Position Details

Promotes, sells, and retains commercial business solutions for voice, data and video. Target customers include small, medium and large businesses, educational, government, carrier and national accounts, as well as other specific market verticals (such as hospitality).


Leads and motivates a team of Sales Engineering and Project Management professionals to meet or exceed sales goals.

Develops team strategy, forecasting, reporting, analysis, financial forecasting and administration of sales channel.

Assigns territories, customer sales opportunities and sales goals to sales professionals.

Coordinates effectively with Residential, Operations, and Engineering counterparts to maximize sales opportunities, ensure high quality product delivery and customer service.

Works with sales peers to ensure that all customer leads are passed to the appropriate sales professionals.

Achieves business objectives and call center or outside sales performance goals while ensuring the highest level of operational efficiencies.

Accompany outside Account Execs on sales visits as needed as well as determine customer requirements, develops proposals and executes technical presentations.

Reviews proposals created by Account Teams (Sales and Sales Engineering) to provide necessary input.

Interfaces with Operations & Engineering to ensure network availability/serviceability before orders are finalized.

Understands the core network and communicates network changes to the sales team.

Collaborates with product managers to ensure the sales team's understanding of new products and provides product feedback.

Hires, develops, performance manages, and trains employees. Motivates and coaches staff to achieve department and company goals.

Disseminate company goals and direction as announced by senior team to all direct reports.

Controls expenses while meeting or exceeding revenue goals and maximizing ROI.

Remains current of technical information regarding Cox's telephony, data and video products and offerings, CPE, networking, consultative sales skills and sales management and negotiation skills.

Manage project management team on project installs.


7+ years telecommunications (telephone, data, and video) engineer or sales engineer experience required.

3 - 5 years in a leadership position preferred.

Certifications in telecommunications field (CCNP or CCDP,etc.) preferred.

BS/BA in related discipline preferred.

Cox Communications, Inc. and its subsidiaries are Equal Opportunity Employers. We have a tradition of encouraging a wide diversity of talents through a broad range of hiring practices. Please note those individuals submitting resumes online or by mailing a resume are not considered an applicant for employment until a signed employment application form is completed, usually at the time of interview.

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Cox Communications is a multi-service broadband communications and entertainment company with 6.2 million total residential and commercial...