Information Systems Restaurant Support Technician
Strategic Restaurants (Burger King) - San Ramon, CA

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IS Restaurant Support TechnicianWe are looking for a detail oriented, highly motivated individual who enjoys the challenge of working in a dynamic fast-paced environment.Primary duties include: Provide support for installation, configuration, management, and documentation of restaurant Point of Sales (POS) systems. This position involves: * Providing technical support for the Radiant Aloha POS system and Menulink back of house apps. * Providing technical support for HME and FastTrack timers* Occasional support of emergency issues.* Travel to sites for computer system installations, troubleshooting, or training. * Various other technology related duties as requested by management.* Working the 3am Shift (central time) If you feel you meet the above requirements, and would like to be part of a great team and to work with people who care, please submit your resume today.Compensation: Base Competitive Annual Salary Medical/Dental/Vision Insurance Company Paid Life Insurance Company Paid Short Term/Long Term Disability 401(k) Safe Harbor Plan - 100% Vested Tuition Reimbursement Paid Vacation
Relevant Work Experience 2+ years in a IS Support capacity in a restaurant or in the retail/hospitality industry.Qualifications: * Experience supporting a POS system in a fast food environment* Experience with Radiant/Aloha or Menulink POS applications is a plus* Experience supporting drive-thru timer systems, such as Fastrack or HME timers * Strong knowledge of Windows XP* Proficient with Microsoft Office applications, including Access* Working knowledge of networking protocols and network troubleshooting techniques* Experience with network Cat-5 wiring. * Ability to trouble shoot and problem solve over the phone. * Detail oriented with good organizational and communication skills. * Ability to work and make decisions independently. * Personal integrity and & honesty. Other Qualifications: High school diploma or equivalent Reliable Transportation Open/Flexible Schedule