Area Operations Manager
Hertz - Puerto Rico

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We are currently looking for a Area Operations Manager. The person in this role will be responsible for daily operations, fleet availability, and revenue generation while managing a staff of personnel.
  • Responsible for daily operations fleet availability and revenue generation.
  • Ensure compliance with revenue management policies and procedures
  • Responsible for managing, motivating, and developing staff.
  • Resolve customer issues, ensuring a positive customer experience.
  • Discipline employees according to company policies.
  • Remain current on all administrative duties according to company policy.
  • Maintain fleet balance through inventory and forecasting practices.
  • Ensure employee adherence to safety and security policies.
  • Participate in the recruiting process as required.
  • Role model leadership skills
  • Adhere to company policy and procedure to assure audit compliance.
  • Ensure employees are following the HIP standard work steps.
  • Create an ‘Ownership’ Culture with a Focus on Sales and Customer Service.
  • Demonstrate ability to work in ambiguity and solve problems independently.
Some of the benefits employees are eligible for include:
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Dependent Life Insurance
  • Vacations
  • Holiday
  • Sick Days
  • Retirement Plan
  • Income Savings Plan
  • U.S. Savings Bond
  • Employee Discounts
  • Tuition Reimbursement
  • Employee Stock Purchase Plan
*Eligibility varies, depending on your employment status

Mandatory Requirements:
  • Must be available to work nights, weekends and holidays.
  • Will implement operational strategy for the location.
  • Must be above average performer in current position.
  • Ability to delegate and hold staff under their authority accountable for their actions.
  • Ability to handle multiple tasks and follow-up.
  • Excellent customer service skills
  • Excellent communication and written skills.
  • Must have good Microsoft Word and Excel skill set.
Physical Requirements:

Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following:

Physical Requirements:

Equipment Operation:

Yes No

Sitting

Yes No

Computer Terminal

Yes No

Standing

Yes No

Telephone

Yes No

Walking

Yes No

Portable Computer

Yes No

Bending and twisting

Yes No

Calculator

Yes No

Climbing

Yes No

Copy Machine

Yes No

Driving

Yes No

Fax Machine

Yes No

Pushing and pulling

Yes No

Dictaphone

Yes No

Speaking

Yes No

Other – Please specify

Yes No

Hearing

Yes No

Writing

Yes No

Lifting

Yes No

Typing

Yes No

Filing

Yes No

Seeing

Yes No

Reading

Preferred Requirements :

Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

EOE/AA M/F/D/V

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Hertz - 18 months ago - save job - block
About this company
828 reviews
Hertz operates its car rental business through the Hertz, Dollar, Thrifty and Firefly brands from approximately 11,555 corporate and...