General Manager
Jones Lang LaSalle - New Mexico

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Org Marketing Statement

About Jones Lang LaSalle

Jones Lang LaSalle (NYSE: JLL) is a financial and professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2011 global revenue of $3.6 billion, Jones Lang LaSalle serves clients in 70 countries from more than 1,000 locations worldwide, including 200 corporate offices. The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 2.1 billion square feet worldwide. LaSalle Investment Management, the company’s investment management business, is one of the world’s largest and most diverse in real estate with $47.7 billion of assets under management.

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Job Scope Lead the property team in meeting the client’s objectives while overseeing the management, operations, specialty leasing, marketing and financial aspects of running a shopping center.


Principal Accountabilities

Management, Operations and Marketing

 Maintain safety, cleanliness and integrity of all areas of all buildings, systems and equipment for all property users.
 Prepare team to respond in emergency and crisis situations.
 Have thorough knowledge of area market including all competitive properties and area demographics.
 Develop and maintain an appropriate level of involvement in community affairs and activities representing both the property’s interest and the interest of Jones Lang LaSalle.
 Enforce all tenant lease requirements.
 Manage the activities of the property’s marketing manager in conjunction with the regional marketing manager.
 Establish an effective working relationship with all department store managers and other key merchants, including specialty tenants to understand and drive sales.


 Work in conjunction with property’s Leasing Specialist to execute new and renewal leases to meet or exceed client objectives.
 Direct activities of specialty leasing function to optimize temporary tenant and cart occupancy to maximize property revenue.
 Develop and maintain an effective working relationship with the property’s leasing specialist to ensure budgeted leasing activity occurs.
 Negotiate all tenant rent reduction or termination requests.

Financial Performance and Reporting

 Achieve budgeted net operating income for property.
 Manage property’s capital to budgeted levels
 Direct the preparation and implementation of all annual financial reports including budgets, management plan, marketing plan, marketing budget, and annual report.
 Direct the preparation and submission to asset manager of all monthly/quarterly financial reports, forecasts and sales reports.
 Monitor the collections of all rents and execute appropriate collection process.

Client Relationships

 Establish and maintain an effective working relationship with the property’s asset manager.
 Function as primary point of contact to asset manager for all issues relating to the property.
 Interact frequently with property’s regional managers and leasing organization to ensure consistent high quality interaction with asset management firm.
 Formally communicate as appropriate with asset manager to inform him/her of activities at the property to enhance his/her opinion of the quality of management services delivered by Jones Lang LaSalle.

Employee Motivation and Development

 Direct and supervise the activities of all property employees.
 Develop a personnel action plan for each direct report to identify opportunities for further career development. Ensure that all supervisory employees do the same for their direct reports.
 Provide regular feedback to employees via annual performance objectives, mid-year reviews, annual reviews and other communication mechanisms.
 Coordinate appropriate training for property personnel.


 Managerial Courage – provides current, direct, complete and actionable positive and correctional feedback to others. Faces up to people problems quickly and directly.
 Customer Focus – is dedicated to meeting customer’s expectations and acts with customer in mind.
 Planning & Organizing – establishes course of action for team to accomplish goals and evaluates results. Develops schedules and task/people assignments. Uses resources effectively and efficiently.
 Motivating Others/Directing Others – creates a climate in which people want to do their best and empowers others. Is good at establishing clear directions; distributes the workload appropriately; a clear communicator.
 Developing Others – provides challenging and stretching tasks and assignments, is aware of each direct report’s career goals and is a people builder.
 Written/Oral Communications – is able to write and speak clearly and succinctly in a variety of communication settings and styles;
 Problem Solving – uses logic and methods to solve difficult problems with effective solutions; looks beyond the obvious and doesn’t stop at the first answers.
 Time Management – uses his/her time effectively and efficiently; concentrates efforts on the more important priorities; can attend to a broader range of activities.
 Financially Astute – Thorough understanding of retail accounting principles including recovery ratios and methods, accrual and cash basis accounting, reading and understanding financial statements, lease language interpretation and budgeting and forecasting.


B.A. / B.S.

5-10 years experience in retail property management

Understanding of financial aspects of property performance

Competency using Microsoft Office, navigating the internet, general use of personal computer

Equal Employment Opportunity

Jones Lang LaSalle is an Equal Opportunity Employer

Jones Lang LaSalle is an equal opportunity employer and committed to developing and maintaining a diverse workforce. Jones Lang LaSalle strongly believes in equal opportunity for all, without regard to race, color, religion, creed, age, sex, pregnancy, family responsibility (e.g. child care, elder care), national origin or ancestry, citizenship, marital status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business. Equal employment opportunity will be extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, promotion, transfer, training, discipline, layoff, recall and termination.

About this company
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Jones Lang LaSalle provides real estate without borders. The company's services include commercial real estate brokerage, management,...